GE
Grass Experts Cape Town
Unclaimed Business
GE
Grass Experts Cape Town
Unclaimed Business
8 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Grass Experts Cape Town is highly praised for professional lawn and paving installations led by James and his team. Customers frequently highlight punctuality, efficient workmanship, clear communication via WhatsApp, and competitive pricing. The team is described as friendly, genuine, and thorough during pre-job inspections. However, one notable negative experience cited rushed installation resulting in poorly stitched grass tiles, visible gaps, and hardened clay top dressing that left the lawn bumpy and uneven, requiring the customer to fix mistakes independently.
Performance(last 12 months):
Ranked In Home Services
#5NPS Score
33Likely
Ranking
#5
in Home Services
NPS Score
33
Recommended: Likely
Review Distribution
4.5|8 Reviews
Jun '25 - May '26
5(85.7%)
4(0%)
3(0%)
2(0%)
1(14.3%)
5(85.7%)
4(0%)
3(0%)
2(0%)
1(14.3%)
Frequently Asked Questions About Grass Experts Cape Town
Based on recent customer reviews, Grass Experts Cape Town is highly praised for professional lawn and paving installations led by James and his team. Customers frequently highlight punctuality, efficient workmanship, clear communication via WhatsApp, and competitive pricing. The team is described as friendly, genuine, and thorough during pre-job inspections. However, one notable negative experience cited rushed installation resulting in poorly stitched grass tiles, visible gaps, and hardened clay top dressing that left the lawn bumpy and uneven, requiring the customer to fix mistakes independently.
Recent reviews (8)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceWP
Warren P
1 reviews | Active since Jan 2020
31 Jan 2026, 12:28
Well done James and team we thank you
The installation was quick, team was nice to work with and good responses to WhatsApp queries, fantastic value for money, they put enough compost and fertilizer grass grows so fust we had to cut it in three weeks, l did water it heavily though as explained by there site assistant, lm happy with the service
Helpful (0)
|Replies (0)WP
Warren P
1 reviews | Active since Jan 2020
31 Jan 2026, 12:28
Well done James and team we thank you
The installation was quick, team was nice to work with and good responses to WhatsApp queries, fantastic value for money, they put enough compost and fertilizer grass grows so fust we had to cut it in three weeks, l did water it heavily though as explained by there site assistant, lm happy with the service
0
Replies (0)KM
AM
A
Anonymous
1 reviews | Active since Jan 2020
5 Dec 2025, 11:59
Bad
I had a terrible experience with Grass Experts. The team rushed the entire job for the installation of 149m2 of LM Berea, leaving the grass tiles poorly stitched together with visible gaps. They also used a clay-based top dressing and rolled it directly into the lawn, which resulted in thick, clumped patches of hardened clay on the surface. The lawn was left bumpy and uneven, and I had to spend significant time and effort fixing their mistakes. I would not recommend Grass Experts to anyone looking for quality workmanship.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
5 Dec 2025, 11:59
Bad
I had a terrible experience with Grass Experts. The team rushed the entire job for the installation of 149m2 of LM Berea, leaving the grass tiles poorly stitched together with visible gaps. They also used a clay-based top dressing and rolled it directly into the lawn, which resulted in thick, clumped patches of hardened clay on the surface. The lawn was left bumpy and uneven, and I had to spend significant time and effort fixing their mistakes. I would not recommend Grass Experts to anyone looking for quality workmanship.
0
Replies (0)TC
Trishy C
1 reviews | Active since Jan 2020
29 Aug 2025, 20:54
Confidently recommend them
We are extremely happy with the service we received from Grass experts Capetown. From the start, they were accommodating to our needs and communicated clearly throughout the process. The team arrived on time, worked efficiently, and left the area neat and beautifully transformed. The artificial grass for our back yard and Lm baeria grass for shade part has made a big difference to our sons play area—our little one love it , It's safe and soft. Their professionalism and attention to detail stood out, and we can confidently recommend Grass experts Capetown to anyone looking for quality workmanship and excellent service. Thank you for helping create a beautiful space for our little onces to enjoy!
Helpful (0)
|Replies (0)TC
Trishy C
1 reviews | Active since Jan 2020
29 Aug 2025, 20:54
Confidently recommend them
We are extremely happy with the service we received from Grass experts Capetown. From the start, they were accommodating to our needs and communicated clearly throughout the process. The team arrived on time, worked efficiently, and left the area neat and beautifully transformed. The artificial grass for our back yard and Lm baeria grass for shade part has made a big difference to our sons play area—our little one love it , It's safe and soft. Their professionalism and attention to detail stood out, and we can confidently recommend Grass experts Capetown to anyone looking for quality workmanship and excellent service. Thank you for helping create a beautiful space for our little onces to enjoy!
0
Replies (0)AM
mV
JJ