Green chilli disappointment

I've heard so many good reviews about the bunny at Green chilli in Cornubia, however when I was at the restaurant on Saturday. I had waited over 50 minutes for my food. As I was waiting, I noticed alot of people walked in and out with their orders. Their service was very disappointing because it seemed that pre orders took priority over sit in orders. My waiter did not even bother to check on us, or let us know that there is a delay. We had ti call out to him twice and all we heard was that our food was coming!