Defective vehicle and MOISA proved the dealer WRONG!!!!

purchased a vw jetta 5 2008 1.9TDI DSG comfortline from GDC in July 2021,car had full service history and looked well for its age and condition.

in August a month after the purchase the tensioner pulley snapped off,i had it repaired and the vehicle serviced as i started to get worried what did i buy here.

i approached GDC and told them about the breakdown, they simply said "you never know what mechanics are doing". 2 months after the service the turbo packed up on the freeway, OIL spilling out of the tailpipes like water,i had the vehicle towed to my house and approached GDC once again this time i made contact with the owner as well. he's response is as follows

It is your responsibility as the driver to ensure that there is sufficient oil in the engine

You acknowledge that you had a service done on the vehicle, perhaps you should ask the workshop involved about why there was so little oil in the engine.

so i approached MOISA to assist.

after 4 months i received confirmation from MOISA GDC should repair the vehicle at NO cost to me.

unfortunately i could not wait another month or 2 or 3 to get a response from MOISA,so in january 2022 i took my vehicle to an RMI approved dealer which has done the service and repair of the tensioner pulley etc,the done an estimate(strip & quote)the turbo did break down and to repair was close to R24000.

now with this said my partner had to resign,i nearly lost my job due to our transportation issue so i had to get the vehicle repaired ASAP,so whilst the vehicle was at the RMI approved dealer i authorized them to repair the vehicle so we can continue with our day to day lives before i lose my job as well.

now that the vehicle has been repaired by my RMI approved dealer,MOISA retracts their recommendation for GDC to repair the vehicle and i remain with all the costs.

i am glad i fixed the vehicle with someone i trust, to be honest i wouldn't have trusted GDC to repair my vehicle as the response i got from GDC after the complaint has been lodged " they dont care what they sell you" as long as they get their money.

but i am glad i reached out to MOISA,they proved to the dealer they sold me a defective vehicle and was responsible to fix the damage caused.

so i will NOT RECOMMEND GDC to any one!!!!

even though i cant get my money i paid for the damage caused, at the end of the day i proved this dealer wrong!!!not someone to be trusted.