DO NOT make use of Green World Solar Solutions

We received multiple quotes from solar installers. Green World Solar Solutions was one of the installers that was recommended. We also did our homework on them. We decided to go with Green World Solar Solutions, because of their value proposition, not the price (they were not one of the cheapest installers) as well as the recommendation. Unfortunately, we did not receive the same service as others seemed to have. Here is my experience with them: • I am absolutely appalled by the abysmal service provided by Green World Solar Solutions. Their after-sales support to me is basically non-existent. The owner, Janriek, has taken ZERO responsibility or accountability in our case. Dealing with Green World Solar Solutions has been an uphill battle. They consistently fail to deliver on their promises to me. • Scheduled appointments are merely suggestions to them, as they never adhere to them. It's a constant struggle to get them to do what they agreed upon. • To make matters worse, the installation team they sent to my property displayed a shocking lack of competence. Their negligence resulted in flooding both my house and flat, causing significant damage. Apparently, they had no clue how to install their own solar elements in the geysers. • It's inconceivable that a service provider could be so inept. But what's even more infuriating is the complete absence of after-sales service. Janriek, the owner, actively avoids my calls and refuses to meet with me in spite of numerous requests from my side to meet with him in person. Instead, he shirks his responsibilities onto his team. Janriek always conveniently claims to be "too busy" and constantly "running around." It's ironic how he wasn't too busy when he came to give me a quote and happily accepted a substantial deposit to commence the work. • This level of incompetence and disregard for customers cannot go unchecked. It would be good if the Solar Energy industry was also regulated by regulatory authorities so that I could file a formal complaint to be investigated and for the necessary actions to be taken against Green World Solar Solutions.