Wonderful customer support

I purchased anchor racking from Green Lane Gear via Takealot. On the box, that the equipment came in, they ask that customers contact them directly should they require any assistance. When I was assembling a rack, I discovered that the upright connectors did not fit. I requested replacements which also did not fit. I took photos of the problem and emailed them and explained the problem. They investigated and discovered they had been sent the wrong size parts but had located the right sized ones which they sent to me. These ones did fit. I thought their customer service was way above average, no arguing the toss, just straight to the solution. So if you do purchase from Green Lane Gear, you can expect very good customer support and helpful staff, which makes all the difference. I am a satisfied customer and the racks are awesome. I have 4 now with a 5th on order. They really are exactly what I needed and I did not know it until I got them.