Poor service and damaged vehicle

I have recently relocated from Cape Town to Durban and used Grindrod Automotive Logistics to transport my vehicles. Both vehicles were delivered in an extremely dirty condition and I had to wash the vehicles myself. After the wash I discovered the entire bonnet/bumper/mirrors/side panels' paint was eaten by what was established as battery acid by 3 panel beaters caused by negligence from Grindrod's side.<br> <br> They agreed to pay for the damage but I saw there was an excess amount included in the form they sent back. A lady called me back and said that they would wave the amount since it it caused by negligence and I don't have to worry. I only needed to get two quotes.<br> <br> I ended up getting 4 quotes and now they want me to pay the excess amount!<br> <br> They \brag"in the contract which I initially signed that the vehicles are comprehensively insured but this is definitely not the case!<br> <br> I would not recommend their services at all! """