Unhappy with Ben!

Agent Ben is a ****mer.I bought a flat from them and there where already tenants.I experienced bad service from them the whole of 2023 in terms of always getting my rent late and I always had to ask for it.Changed agents from April,now Ben does not want to pay me my rent and also the deposit for tenants.He is ignoring my calls,emails and whatsapps.He is a ****mer,************* and makes empty promises.Please avoid them if you like peace!