GP
Groenkloof Property Agents
Unclaimed Business
GP
Groenkloof Property Agents
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Real Estate
NPS Score
-100
Recommended: Unlikely
Frequently Asked Questions About Groenkloof Property Agents
Groenkloof Property Agents has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Groenkloof Property Agents across 16 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTN
Thato N
1 reviews | Active since Jan 2020
28 May 2025, 14:59
GROENKLOOF PROPERTIES REFUSES TO REFUND MY RENTAL DEPOSIT
To Whom It May Concern, I am absolutely disgusted and appalled by the ********* and disgraceful treatment I’ve received from Groenkloof Properties, and in particular, Ben Laubcher, regarding my rental deposit refund for Unit 114, Clearwater, Ecopark Estate. I vacated the property on 30 April 2025, returned the keys in perfect condition, and was referred to Ben Laubcher by my current estate agent, Werner Geyer from Wernerverhurings, as Groenkloof Properties was the original managing agency who received my deposit. Since then, I have been contacting Ben daily – and I mean every single day – and have been completely ignored. The only two messages I have received from him were: A promise that the deposit would be paid the following day (a blatant lie). A claim that he would send proof of payment (which he never did). This is now going into weeks of silence, false promises, and total disrespect. The deposit was not a donation – it’s money I rightfully earned and require for my current accommodation, and I have been forced to chase it like a beggar. Groenkloof Properties is operating with a shocking lack of professionalism, transparency, and basic human decency. I am left with no response, no refund, and no accountability. I am demanding that Groenkloof Properties and Ben Laubcher be held accountable for this inexcusable behaviour. I have now reached out to Ecopark Estate Management and Martinique for assistance and am preparing to take legal action if this is not resolved immediately. This is not how clients should be treated. I will continue to escalate this until I am paid what is owed to me. Do not trust Groenkloof Properties with your money.
Helpful (0)
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Thato N
1 reviews | Active since Jan 2020
28 May 2025, 14:59
GROENKLOOF PROPERTIES REFUSES TO REFUND MY RENTAL DEPOSIT
To Whom It May Concern, I am absolutely disgusted and appalled by the ********* and disgraceful treatment I’ve received from Groenkloof Properties, and in particular, Ben Laubcher, regarding my rental deposit refund for Unit 114, Clearwater, Ecopark Estate. I vacated the property on 30 April 2025, returned the keys in perfect condition, and was referred to Ben Laubcher by my current estate agent, Werner Geyer from Wernerverhurings, as Groenkloof Properties was the original managing agency who received my deposit. Since then, I have been contacting Ben daily – and I mean every single day – and have been completely ignored. The only two messages I have received from him were: A promise that the deposit would be paid the following day (a blatant lie). A claim that he would send proof of payment (which he never did). This is now going into weeks of silence, false promises, and total disrespect. The deposit was not a donation – it’s money I rightfully earned and require for my current accommodation, and I have been forced to chase it like a beggar. Groenkloof Properties is operating with a shocking lack of professionalism, transparency, and basic human decency. I am left with no response, no refund, and no accountability. I am demanding that Groenkloof Properties and Ben Laubcher be held accountable for this inexcusable behaviour. I have now reached out to Ecopark Estate Management and Martinique for assistance and am preparing to take legal action if this is not resolved immediately. This is not how clients should be treated. I will continue to escalate this until I am paid what is owed to me. Do not trust Groenkloof Properties with your money.
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Replies (0)LO
LS
Louisa S
1 reviews | Active since Jan 2020
10 Jun 2024, 08:11
Unprofessional and rude attitude from Ben and Admin
Ben and rhe Admin of Groenkloof Properties is Highly unprofessional and rude. Ben tells us that we will get our deposit back within 5 days now we are struggling. The contract might state 30 days, but Ben's worda to me were 5 days. So as an estate agent we going on his word. It is the worst estate agents I have EVER dealt with. They never get back to any emails nor does Ben get back to messages, you have to "nagg" them as tenants the entire time and one knows that you are waisting your time as they will not get back to you. I reiterate the fact that they (Ben and the Admin) are extremely rude. We looked after the property like our own and we had the propery spring cleaned upon moving out and this is the treatment an tenants gets Do not ever use them!!!
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Louisa S
1 reviews | Active since Jan 2020
10 Jun 2024, 08:11
Unprofessional and rude attitude from Ben and Admin
Ben and rhe Admin of Groenkloof Properties is Highly unprofessional and rude. Ben tells us that we will get our deposit back within 5 days now we are struggling. The contract might state 30 days, but Ben's worda to me were 5 days. So as an estate agent we going on his word. It is the worst estate agents I have EVER dealt with. They never get back to any emails nor does Ben get back to messages, you have to "nagg" them as tenants the entire time and one knows that you are waisting your time as they will not get back to you. I reiterate the fact that they (Ben and the Admin) are extremely rude. We looked after the property like our own and we had the propery spring cleaned upon moving out and this is the treatment an tenants gets Do not ever use them!!!
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Replies (0)TM
Theresa M
1 reviews | Active since Jan 2020
17 Apr 2024, 17:58
Unhappy with Ben!
Agent Ben is a ****mer.I bought a flat from them and there where already tenants.I experienced bad service from them the whole of 2023 in terms of always getting my rent late and I always had to ask for it.Changed agents from April,now Ben does not want to pay me my rent and also the deposit for tenants.He is ignoring my calls,emails and whatsapps.He is a ****mer,************* and makes empty promises.Please avoid them if you like peace!
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Theresa M
1 reviews | Active since Jan 2020
17 Apr 2024, 17:58
Unhappy with Ben!
Agent Ben is a ****mer.I bought a flat from them and there where already tenants.I experienced bad service from them the whole of 2023 in terms of always getting my rent late and I always had to ask for it.Changed agents from April,now Ben does not want to pay me my rent and also the deposit for tenants.He is ignoring my calls,emails and whatsapps.He is a ****mer,************* and makes empty promises.Please avoid them if you like peace!
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RM
Rori M
1 reviews | Active since Jan 2020
2 Apr 2023, 10:45
Groonkloof Property agents ****mers Beware
I have been renting with groonkloof property agents for over 4 years but when I moved out they agreed to pay back my deposit... Its been well over a month no response to my emails. Its the first time since renting I have experienced such poor service... Please don't use this agency they don't care for anybody except their owe pockets... Ben doesn't even response to your messages and the Admin are very rude as well...Please be cautious of Ben L**** comes across as ****** as well
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Rori M
1 reviews | Active since Jan 2020
2 Apr 2023, 10:45
Groonkloof Property agents ****mers Beware
I have been renting with groonkloof property agents for over 4 years but when I moved out they agreed to pay back my deposit... Its been well over a month no response to my emails. Its the first time since renting I have experienced such poor service... Please don't use this agency they don't care for anybody except their owe pockets... Ben doesn't even response to your messages and the Admin are very rude as well...Please be cautious of Ben L**** comes across as ****** as well
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Replies (0)SN
Shane N
1 reviews | Active since Jan 2020
10 Jan 2023, 21:25
Gronkloef Property are Thieves
Very poor service for any issues and turn around time is slow After 5 months of constant mails and phone calls there is still no reply to refund my deposit. The owner Ben is a crook and blocks your number.
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Shane N
1 reviews | Active since Jan 2020
10 Jan 2023, 21:25
Gronkloef Property are Thieves
Very poor service for any issues and turn around time is slow After 5 months of constant mails and phone calls there is still no reply to refund my deposit. The owner Ben is a crook and blocks your number.
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Replies (0)AP
Anonymous P
1 reviews | Active since Jan 2020
3 Oct 2022, 10:58
Pathetic service
Watch out for this Agency!!! After signing contract AND paying deposit, we still did not get the property.
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Anonymous P
1 reviews | Active since Jan 2020
3 Oct 2022, 10:58
Pathetic service
Watch out for this Agency!!! After signing contract AND paying deposit, we still did not get the property.
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