LO
Lucas O
Active since Jan 2014
108
Reviews
0
Industries
Reviews
108 reviews2 months ago
Liberty rejecting a health checkup with Life Cover
I took up a life cover policy in 2009. I had a health check during covid and my weight did increase, and then they increased my premium. I have dropped a lot of weight but Liberty has suspended my advisor to log a health checkup since I requested it from last year. If the checkup is not done by end of Feb 2026, the I will have to move all my liberty policies elsewhere. Tel 0780388986
53 replies
3 months ago
Unsubscribe
Getting Vodacom SMS with no access to unsubscribe. The number is no longer on the Vodacom network and therefore Vodacom doesn't allow me to unsubscribe. Remove my number from your stuff
112 replies
8 months ago
Reverse treatment after leaving
Moved away from Bonitas and then after doing all the noticing etc Bonitas reversed a treatment for my daughter after we left the fund.
3 replies
15 months ago
Item already returned
I was sent a link to use to setup a collection, no option to say I already returned it. What do you want to collect tomorrow?
265 replies
15 months ago
Why sent a courier company to fetch a already returned modem?
No rain modem to collect, I returned it last month.
106 replies
16 months ago
Locked baby change room, have to use random chairs instead
My baby was born in a Life hospital. My wife fell ill shortly after and we had to go back to the hospital. The hospital locked the baby change room and the maternity ward advised me to use the chairs outside the ward, so there I am with a new born baby crying while changing diapers on chairs.
112 replies
16 months ago
Sanlam allow employer to use contributions at low interest
I joined salam provident/pension fund through an employer. The website is so confusing, with 2 engineering degrees I could not understand the statements showing the contributions into the fund. After a retrenchment and asking for an email statement Sanlam showed that the employer made late payments for more than 5 months without notifying me. For anyone considering to join Sanlam, you have to be very careful as they don't disclose late payments and allow the employers to utilise the contributions at low interest to fund the operations. Even after taking the matter to the PFA, the matter was simply closed since I was paid out. Sanlam to today has never given me even an apology for not reporting the late contributions.
112 replies
16 months ago
Bonitas doesn't accept authorisation dates from hospital forms
My wife gave birth and my child was in the NICU for a couple of days last year. The hospital sent through authentication requests to the medical aid being Bonitas with different discharge dates even tho both was discharged on the same day and within 1 hour, we drove together home. Hospital refuses to contact the medical aid and the medical aid refuses to contact the hospital. Some of the tests was reversed since according to the authorisation the patient wasn't admitted. I even drove to the hospital the one day so that I can make the call and use my phone just to be told the people are not there but far away. Nobody wants to assist me.
168 replies
16 months ago
Hospital did authentication incorrectly and doesn't fix it
My wife gave birth and my child was in the NICU for a couple of days last year. The hospital sent through authentication requests to the medical aid being Bonitas with different discharge dates even tho both was discharged on the same day and within 1 hour, we drove together home. Hospital refuses to contact the medical aid and the medical aid refuses to contact the hospital. Some of the tests was reversed since according to the authorisation the patient wasn't admitted. I even drove to the hospital the one day so that I can make the call and use my phone just to be told the people are not there but far away. Nobody wants to assist me.
280 replies
20 months ago
Tribunal to win
Finally won at the tribunal. The only way to win against the agency is to follow the legal process all the way.
0 replies
Review Distribution
5 Star
3 (2.7777777777777777%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
6 (5.555555555555555%)
1 Star
99 (91.66666666666667%)