My car was serviced for the 15,000 km maintenance on 11 August 2025 at Hyundai Midrand

My car was serviced for the 15,000 km maintenance on 11 August 2025 at Hyundai Midrand. On 01 September 2025, while driving to work, my vehicle began overheating. Upon pulling over, I noticed smoke coming from the engine. Upon inspection, I discovered that a water pipe had come loose, as it had not been properly clamped during the service. Despite presenting this evidence, I have been informed that Hyundai Midrand does not accept responsibility for this issue