HM
Hyundai Midrand
Claimed Business
HM
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-50
Recommended: Unlikely
Review Distribution
1.6|7 Reviews
Jun '25 - May '26
5(14.3%)
4(0%)
3(0%)
2(0%)
1(85.7%)
5(14.3%)
4(0%)
3(0%)
2(0%)
1(85.7%)
Frequently Asked Questions About Hyundai Midrand
Hyundai Midrand has a TrustIndex of 0 out of 10 on Hellopeter, based on 7 reviews in the last 12 months. Hellopeter has tracked Hyundai Midrand across 43 total reviews. How is the TrustIndex calculated? →
Recent reviews (7)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMM
Mathabandile M
1 reviews | Active since Jan 2020
14 Nov 2025, 15:39
****** to the core
Bought a car (Renault Kiger) on the 26th of October this year 2025, after I drove it a week later, I discovered many mechanical issues with it and I decided to return it back. Upon returning it back they checked it and saw what I was talking about and they booked the car to Renault Midrand for full diagnosis and service. After the diagnosis, Renault Midrand confirm about my discovery and also found more on the vehicle which had a total cost of +-R32K when they sent an email and the car back to hyndai Midrand, their response to me was I must continue to drive the car for three months and then bring it in as trade in, for they don't have any solution for me. Just imagine, I decided to leave the car with them and told them to find me another car as I am not going with that car and I don't want that
Helpful (0)
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Mathabandile M
1 reviews | Active since Jan 2020
14 Nov 2025, 15:39
****** to the core
Bought a car (Renault Kiger) on the 26th of October this year 2025, after I drove it a week later, I discovered many mechanical issues with it and I decided to return it back. Upon returning it back they checked it and saw what I was talking about and they booked the car to Renault Midrand for full diagnosis and service. After the diagnosis, Renault Midrand confirm about my discovery and also found more on the vehicle which had a total cost of +-R32K when they sent an email and the car back to hyndai Midrand, their response to me was I must continue to drive the car for three months and then bring it in as trade in, for they don't have any solution for me. Just imagine, I decided to leave the car with them and told them to find me another car as I am not going with that car and I don't want that
0
Replies (0)L
Letlhogonolo
1 reviews | Active since Jan 2020
9 Sept 2025, 14:40
My car was serviced for the 15,000 km maintenance on 11 August 2025 at Hyundai Midrand
My car was serviced for the 15,000 km maintenance on 11 August 2025 at Hyundai Midrand. On 01 September 2025, while driving to work, my vehicle began overheating. Upon pulling over, I noticed smoke coming from the engine. Upon inspection, I discovered that a water pipe had come loose, as it had not been properly clamped during the service. Despite presenting this evidence, I have been informed that Hyundai Midrand does not accept responsibility for this issue
Helpful (0)
|Replies (0)L
Letlhogonolo
1 reviews | Active since Jan 2020
9 Sept 2025, 14:40
My car was serviced for the 15,000 km maintenance on 11 August 2025 at Hyundai Midrand
My car was serviced for the 15,000 km maintenance on 11 August 2025 at Hyundai Midrand. On 01 September 2025, while driving to work, my vehicle began overheating. Upon pulling over, I noticed smoke coming from the engine. Upon inspection, I discovered that a water pipe had come loose, as it had not been properly clamped during the service. Despite presenting this evidence, I have been informed that Hyundai Midrand does not accept responsibility for this issue
0
Replies (0)ML
Melusi L
1 reviews | Active since Jan 2020
22 Jul 2025, 04:24
Customer dissatisfied
Went to trade in my car September 2024 and was assisted by Martin and he promised me 10k cash back and till due date he didn’t.. They gave me a car with no spare key till today when I call they say tomorrow. Just yesterday on the 21 July I mistakenly locked my key inside the car and I slept on the way😭😭.
Helpful (0)
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Melusi L
1 reviews | Active since Jan 2020
22 Jul 2025, 04:24
Customer dissatisfied
Went to trade in my car September 2024 and was assisted by Martin and he promised me 10k cash back and till due date he didn’t.. They gave me a car with no spare key till today when I call they say tomorrow. Just yesterday on the 21 July I mistakenly locked my key inside the car and I slept on the way😭😭.
0
Replies (0)BP
CM
Cecilia M
1 reviews | Active since Jan 2020
9 Jul 2025, 19:11
Poor service at Hyundai Midrand
Poor service experience at Hyundai Midrand branch, including long wait times, failure to retain replaced parts, unwashed car, and incomplete service book. Concerns about car's performance not addressed, leading to issues on the road. I asked that any replaced parts be retained in the car, but this was not done. Additionally, my car was not washed, and the wiper fluid was not refilled. I also informed the team about issues with my car's performance, including heaviness and lack of power, but these concerns were not addressed. I requested the complaints department details or the manager details, no one is willing to share that information. At this moment I do not believe that my car was serviced The manager is always not available.
Helpful (0)
|Replies (0)CM
Cecilia M
1 reviews | Active since Jan 2020
9 Jul 2025, 19:11
Poor service at Hyundai Midrand
Poor service experience at Hyundai Midrand branch, including long wait times, failure to retain replaced parts, unwashed car, and incomplete service book. Concerns about car's performance not addressed, leading to issues on the road. I asked that any replaced parts be retained in the car, but this was not done. Additionally, my car was not washed, and the wiper fluid was not refilled. I also informed the team about issues with my car's performance, including heaviness and lack of power, but these concerns were not addressed. I requested the complaints department details or the manager details, no one is willing to share that information. At this moment I do not believe that my car was serviced The manager is always not available.
0
Replies (0)ET
Elizabeth T
1 reviews | Active since Jan 2020
12 Jun 2025, 07:14
OUTSTANDING SERVICE
Bought a car last year,was assisted by Martin, till today I'm still receiving great service from him. Thank you Hyundai for having people like Martin.
Helpful (0)
|Replies (0)ET
Elizabeth T
1 reviews | Active since Jan 2020
12 Jun 2025, 07:14
OUTSTANDING SERVICE
Bought a car last year,was assisted by Martin, till today I'm still receiving great service from him. Thank you Hyundai for having people like Martin.
0
Replies (0)LR
Lesedi R
1 reviews | Active since Jan 2020
7 Jun 2025, 05:27
Car service
I bought a new grand i10 2023 July, I took my car for it's 1st service last year 2024 and i was told i brought it in to soon, i must bring it in when it's on 15000km, Now it's in 15300km, i am told that i must pay R2700 for service because i didn't bring it in for service and it has a service plan. I don't have the R2700.
Helpful (0)
|Replies (0)LR
Lesedi R
1 reviews | Active since Jan 2020
7 Jun 2025, 05:27
Car service
I bought a new grand i10 2023 July, I took my car for it's 1st service last year 2024 and i was told i brought it in to soon, i must bring it in when it's on 15000km, Now it's in 15300km, i am told that i must pay R2700 for service because i didn't bring it in for service and it has a service plan. I don't have the R2700.
0
Replies (0)HM
Hlamulo M
1 reviews | Active since Jan 2020
19 Dec 2024, 08:39
Horrible Service | Lack of Communication
I am writing to express my extreme dissatisfaction with the service I received at Hyundai Midrand. My experience has been the worst I have ever encountered. I will not be returning. Following a service (my car is currently at 24,000 km), I began experiencing clutch problems. I booked my car into the workshop on Monday, December 9th, 2024, and as of today, December 19th, I have received no updates. The service advisor who booked my car was Natesha. Despite repeated calls, I have yet to receive any information. The claim process with M-Sure was not initiated until Tuesday, December 17th, only after I contacted the Workshop Manager (Sandoro) to complain about the lack of progress made during the previous week. The manager has repeatedly promised to call back but has not done so. No timeframe for completion was provided. This situation is causing significant inconvenience, as I am forced to find alternative transportation while my paid-for vehicle remains in their workshop. The lack of accountability for the failure to provide updates is deeply disappointing and reflects poorly on the Hyundai brand. If I don't call to follow up, no one is providing me with an update!
Helpful (0)
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Hlamulo M
1 reviews | Active since Jan 2020
19 Dec 2024, 08:39
Horrible Service | Lack of Communication
I am writing to express my extreme dissatisfaction with the service I received at Hyundai Midrand. My experience has been the worst I have ever encountered. I will not be returning. Following a service (my car is currently at 24,000 km), I began experiencing clutch problems. I booked my car into the workshop on Monday, December 9th, 2024, and as of today, December 19th, I have received no updates. The service advisor who booked my car was Natesha. Despite repeated calls, I have yet to receive any information. The claim process with M-Sure was not initiated until Tuesday, December 17th, only after I contacted the Workshop Manager (Sandoro) to complain about the lack of progress made during the previous week. The manager has repeatedly promised to call back but has not done so. No timeframe for completion was provided. This situation is causing significant inconvenience, as I am forced to find alternative transportation while my paid-for vehicle remains in their workshop. The lack of accountability for the failure to provide updates is deeply disappointing and reflects poorly on the Hyundai brand. If I don't call to follow up, no one is providing me with an update!
0
Replies (0)