Cecilia M

Poor service at Hyundai Midrand

Poor service experience at Hyundai Midrand branch, including long wait times, failure to retain replaced parts, unwashed car, and incomplete service book. Concerns about car's performance not addressed, leading to issues on the road. I asked that any replaced parts be retained in the car, but this was not done. Additionally, my car was not washed, and the wiper fluid was not refilled. I also informed the team about issues with my car's performance, including heaviness and lack of power, but these concerns were not addressed. I requested the complaints department details or the manager details, no one is willing to share that information. At this moment I do not believe that my car was serviced The manager is always not available.