Group1 JAC Edenvale

Choice a Car! A demo goes to 20k

Group1 JAC Edennvale (Address: 142 Van Riebeeck Ave, Edenvale, Johannesburg, 1609) should be avoided at ALL COSTS. 1. Initially I approached the dealership as they advertised "Payment Holiday" specials and deals. (What a ****). Anyways, I proceeded to work with the sales consultant starting in August. Initially, I just wanted more information but all the consultant wanted to do was to do a finance application without a quote, price, or model. The email content was the worst English I had ever seen and was the most unprofessional email I ever received. The email received specifically read " Choice a Car". 2. Anyways fast forward to September when I (through other dealerships) decided on the car I love. The Nissan magnite. Anyways due to the payment holiday at Group One, I approached them again. I specifically asked for a Nissan Magnite Acenta non-turbo on the holiday special. Stock and the deal were confirmed via WhatsApp by the sales consultant. 3. So they had the car I wanted as well as the deal so I proceeded with financing. I received a call saying the bank decline. On my enquiry I found out the dealership app**** for the top range car of R350,000 instead of the car worth R247,000 (*******? I think so). 4. Furthermore upon enquiry of the prices the lady wanted to tell me that due to imports the prices went up and tried to sell me an entry level one for R270k! Where clearly on the website it is R227,000!!!!!! 5. Luckily the universe step in and we had one last hoora! She then proceeded to try and work out a deal on a demo turbo acenta for R280,000. I was told the car had 45km. Therefore I agreed it was a very good deal! 6. Once the financing was approved I was told the payment holiday I initially went for was NO longer available as I am now getting R60,000 off. (Despite me also having whatsapp asking about the payment holiday that is not affected by the discount). Furthermore the car retails brand new for R306,000! So where do they get 60K (#****city) 4. Anyways I eventually got over this and decided that it was still a good deal and decided to take the car. Boy oh Boy what a mistake. 5. I was told I could fetch the car on Saturday. By 3 pm on Friday I had heard nothing and upon enquiry found out the car won't be ready. Okay, I am disappointed but we move! So I arranged for Tuesday. Guess who had to phone on Tuesday for an update (Yes ME!) anywho found out the car won't be ready and I can only come that Saturday. 6. So I make my arrangements and we get to the dealership in Edenvale on the Saturday all excited and happy. The sales consultant was asbent as her child was sick and I was helped by the manager. (Yay Service right). This guy was absolutely great! Would 100! recommend his dealership and dealer principle - not a chance. 7. Anywho the manager takes me through the details and then informs me the car has 8000kms and not 45km (Bear in mind they told the bank its a NEW car and that the qoute and invoice states 45Km). So I obviously make a fuzz because thats a large difference. Also bear in mind I phoned 2 times to confirm the kilo's. (#****newscentral) 8. So we phone the DP and her great sales tactic? Take the deal or leave it... 9. Anywho we leave to another dealership to get some real information and eventually gets sent back to cancel the deal at JAC. Oh and what a fight it was. 10. Upon entry the DP is now at the dealership chilling at the FNI as if nothing happened. Upon me approaching the FNI to cancel the deal the DP introduced herself and attempted her last swindel. 11. She proceeded to tell me that I shouldn't lie to my mom and that I knew the car was a demo and demos go up to 20k kilo's (Yes she missed the point) . Anywho a long fight with no compromise and an attitude of "Knock yourself out" 12. The DP also believes that even if a car is advertised at a certain price they can make up their own price (Not ******* at all)! And the best she could offer for the 7955 km variance was R5K cashback (less than R1 per km ) In conclusion, if you would like to buy an overpriced car at incorrect km's at the ****miest dealership in South Africa, JAC is your place to be! So go "Choice a Car" Just be careful the one invoiced is not the one at pick up.