Groups R Us Insurance Partners
1.3|14 reviews
BP
Bianca P
1 reviews | Active since Member
05 Mar 2026, 07:38
GROUPS R US INSURANCE. *****STERS
I received a mail this morning saying im covered they've go me???? OMW I ONLY OPENED THE DAM MAIL AND I GET A NOTIFICATION OF MY BANK FOR A MANDATE DEBIT ORDER FROM THEM FOR R139 ON MY ACCOUNT. I HAVE NOT EVEN SPOKE TO ANY PERSON FROM THAT COMPANY!!! WHERE DID THEY GET MY BANKING DETAILS NO 1 AND WHO GAVE THE AUTHORITY TO DEBIT MY ACCOUNT. I STOP THE MANDATE DEBIT ORDER BUT WHAT A CHEECK.
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Replies (53)Groups R Us Insurance Partners's replyOfficial
05 Mar 2026, 08:56Thank you for bringing your concerns to our attention.From the information available to us, the mandate you are referring to may relate to an insurance product that can be offered as an optional add-on during the loan application process with one of our partner providers. This type of cover is not automatically applied and can only be activated where the option is selected and the mandate is accepted during the application process.As the application journey is facilitated through the partner platform, the selection and mandate are captured during that process. If a loan application is cancelled or the option was not intended, the matter can be reviewed and addressed accordingly.For privacy and security reasons we are unable to discuss personal details on a public platform. Should you wish for us to review the matter and confirm the status, please contact us directly at info@groupsrus.co.za or 086 127 3342, and we will gladly assist.We appreciate you bringing this to our attention.
Best regards,
Groups R Us Insurance Partners's reply05 Mar 2026, 08:56
Official
Thank you for bringing your concerns to our attention.From the information available to us, the mandate you are referring to may relate to an insurance product that can be offered as an optional add-on during the loan application process with one of our partner providers. This type of cover is not automatically applied and can only be activated where the option is selected and the mandate is accepted during the application process.As the application journey is facilitated through the partner platform, the selection and mandate are captured during that process. If a loan application is cancelled or the option was not intended, the matter can be reviewed and addressed accordingly.For privacy and security reasons we are unable to discuss personal details on a public platform. Should you wish for us to review the matter and confirm the status, please contact us directly at info@groupsrus.co.za or 086 127 3342, and we will gladly assist.We appreciate you bringing this to our attention.
Best regards,