

Groups R Us Insurance Partners
Replied to 60% of negative reviews
Reply time on negative reviews: 1196 hours 53 min
TrustIndex
0
Ranking
#69
in Financial Services
Avg Reply
1196h 53m
NPS Score
-100
Recommended: Unlikely
Replied to 60% of negative reviews
Reply time on negative reviews: 1196 hours 53 min
May '25 - Apr '26
Groups R Us Insurance Partners has a TrustIndex of 0 out of 10 on Hellopeter, based on 10 reviews in the last 12 months. They reply to 60% of negative reviews, typically within 1196 hours 53 min. Hellopeter has tracked Groups R Us Insurance Partners across 14 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I received a mail this morning saying im covered they've go me???? OMW I ONLY OPENED THE DAM MAIL AND I GET A NOTIFICATION OF MY BANK FOR A MANDATE DEBIT ORDER FROM THEM FOR R139 ON MY ACCOUNT. I HAVE NOT EVEN SPOKE TO ANY PERSON FROM THAT COMPANY!!! WHERE DID THEY GET MY BANKING DETAILS NO 1 AND WHO GAVE THE AUTHORITY TO DEBIT MY ACCOUNT. I STOP THE MANDATE DEBIT ORDER BUT WHAT A CHEECK.
1 reviews | Active since Jan 2020
I received a mail this morning saying im covered they've go me???? OMW I ONLY OPENED THE DAM MAIL AND I GET A NOTIFICATION OF MY BANK FOR A MANDATE DEBIT ORDER FROM THEM FOR R139 ON MY ACCOUNT. I HAVE NOT EVEN SPOKE TO ANY PERSON FROM THAT COMPANY!!! WHERE DID THEY GET MY BANKING DETAILS NO 1 AND WHO GAVE THE AUTHORITY TO DEBIT MY ACCOUNT. I STOP THE MANDATE DEBIT ORDER BUT WHAT A CHEECK.
1 reviews | Active since Jan 2020
I wish there was zero, this is a **** they debited my account and I have never spoken to anyone from this company. I am told they can't reverse it on their side I must do it with my bank, my bank tells me to speak to them. I wonder how much they are doing a month taking people's money without their concern.
1 reviews | Active since Jan 2020
I wish there was zero, this is a **** they debited my account and I have never spoken to anyone from this company. I am told they can't reverse it on their side I must do it with my bank, my bank tells me to speak to them. I wonder how much they are doing a month taking people's money without their concern.
1 reviews | Active since Jan 2020
Can someone tell me where do i go to raport ***** and theft plus unautherised transactions and invasion of privacy and damage to property because i recently moved from fnb to nedbank for this very reason of people getting access to our bank accounts without consent. What the hell is the banks security that weak or they just blind. I did not approve this and group r us should answer me asap because im curremtly unemployed trying to save whats left of my credit score by keeping account out of the neg then as i put money in these little ****s come and take it. Where do i open a case or get my money back because what income security for what i dont have an income from a firm except my own side jobs for now. I dont know which bank to go to there isnt one we can trust. Like the governments everyone has a finger in the pie. I want this resolved and which person do i go to that thinks they can yes/ no over my authority. Group r us is a ****.
1 reviews | Active since Jan 2020
Can someone tell me where do i go to raport ***** and theft plus unautherised transactions and invasion of privacy and damage to property because i recently moved from fnb to nedbank for this very reason of people getting access to our bank accounts without consent. What the hell is the banks security that weak or they just blind. I did not approve this and group r us should answer me asap because im curremtly unemployed trying to save whats left of my credit score by keeping account out of the neg then as i put money in these little ****s come and take it. Where do i open a case or get my money back because what income security for what i dont have an income from a firm except my own side jobs for now. I dont know which bank to go to there isnt one we can trust. Like the governments everyone has a finger in the pie. I want this resolved and which person do i go to that thinks they can yes/ no over my authority. Group r us is a ****.
1 reviews | Active since Jan 2020
I never app**** for anything from this company but they are debiting money from my bank .I don't know them ,I never gave them permission, what is worse they manage to do debicheck,how I don't know.I never accepted any mandate or whatsoever. I never heard of them until they sent me an email telling me the premium .Immediately I emailed them to say they must cancel that policy as I didn't apply/ approve of what they were about to do .I'm 100% sure these are ****mers .Very difficult to get hold of anyone there.
1 reviews | Active since Jan 2020
I never app**** for anything from this company but they are debiting money from my bank .I don't know them ,I never gave them permission, what is worse they manage to do debicheck,how I don't know.I never accepted any mandate or whatsoever. I never heard of them until they sent me an email telling me the premium .Immediately I emailed them to say they must cancel that policy as I didn't apply/ approve of what they were about to do .I'm 100% sure these are ****mers .Very difficult to get hold of anyone there.
1 reviews | Active since Jan 2020
I just found out that there is a debicheck on my banking account. I did not contact them or approved anything. This is ********. I will make a case at the police if you deduct this money from my account. Please remove it.
1 reviews | Active since Jan 2020
I just found out that there is a debicheck on my banking account. I did not contact them or approved anything. This is ********. I will make a case at the police if you deduct this money from my account. Please remove it.
1 reviews | Active since Jan 2020
they are a bunch of ****mers, they say you can cancel the loan at any time but when you send an emails to their info email address, they don't respond. It's even worst when you call their landline the lady that picks up the call to transfer you to the relevant department has zero telephone etiquettes, rude and she sound so tired that she just transfers you without any explanation of the department that she is transferring to. Don't even get me started on how they don't answer once you are transferred, you just get an answering machine. ****mers!!!!!
1 reviews | Active since Jan 2020
they are a bunch of ****mers, they say you can cancel the loan at any time but when you send an emails to their info email address, they don't respond. It's even worst when you call their landline the lady that picks up the call to transfer you to the relevant department has zero telephone etiquettes, rude and she sound so tired that she just transfers you without any explanation of the department that she is transferring to. Don't even get me started on how they don't answer once you are transferred, you just get an answering machine. ****mers!!!!!
1 reviews | Active since Jan 2020
On the 26/11/2025 I was notified on a debicheck on my bank App from this company. I do not have any business whatsoever with them but they will deduct money from my account. I Googled them only to find out they are an insurance company. I dont know how they do business yet they don't have proper communication process. I wrote to them to cancel what they trying to do, no response from them.
1 reviews | Active since Jan 2020
On the 26/11/2025 I was notified on a debicheck on my bank App from this company. I do not have any business whatsoever with them but they will deduct money from my account. I Googled them only to find out they are an insurance company. I dont know how they do business yet they don't have proper communication process. I wrote to them to cancel what they trying to do, no response from them.
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