Zanele H

Active since May 2018

Reviews

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Reviews

11 reviews

2 months ago

Unauthorised Debit Order and Policy Cancellation

I am writing to raise a complaint regarding an Income Protector policy that appears to have been opened in my name without my knowledge or consent. I became aware of this after debit orders of R269.00 were processed from my bank account on 24 April 2026 and again on 23 May 2026. I did not authorise this policy or provide consent for any deductions to be made from my account. After noticing the second debit order, I contacted my bank and requested that the debit order be stopped, which has since been done. However, the bank advised that I contact Group R Us Insurance directly to ensure the policy is cancelled completely and to avoid future deductions under a different reference number. I therefore request: Immediate cancellation of the policy; Written confirmation that the policy has been cancelled; Confirmation that no further debit orders will be processed against my account.

0 replies

Checkers Sixty60

3 months ago

Incorrect items delivered

I usually use Checkers Sixty60 for my household essentials, and on this occasion I placed an order for items I urgently needed. When the order arrived, I realised that none of the items I ordered were included. Instead, I received loaves of bread and rusks, which I have absolutely no use for. I contacted Checkers immediately to report the issue. The mistake was acknowledged, and I was informed that my account would be credited. However, I do not understand why the credit cannot reflect immediately when the error was clearly on your side. Why am I being inconvenienced and delayed because of a mistake made by your service? I have already provided proof, yet I am still expected to wait for a credit before I can reorder the items I urgently need. This situation is extremely frustrating and disappointing, especially considering how time-sensitive the order was. I would appreciate an urgent resolution.

0 replies

Skynet Worldwide Express

4 months ago

Horrible experience

Absolutely terrible service. When they are meant to deliver, they somehow shift the blame onto us, citing issues like “delivery failed due to no answer,” even though no attempt was made to contact us. I always cringe when a seller uses them to deliver my package

0 replies

King Price Insurance

28 months ago

Great and efficient ...

Great and efficient service!

1 reply

Auto & General

36 months ago

Great and profession...

Great and professional service

1 reply

Auto & General

39 months ago

Changed my address a...

Changed my address and my address is not captured correctly and now I have to make another call

1 reply

Auto & General

40 months ago

Fast and efficient s...

Fast and efficient service

1 reply

Fast And Furious Couriers

49 months ago

No communication from Fast and furious couriers

I ordered from takealot and they used Fast and Furious Couriers to deliver my parcel in Matatiele. My order is listed as out for delivery today on the takealot app but we have not received an SMS confirming if the order will be delivered today, or any communication from the courier company about when we will receive the order. We waited for this order the whole day and were unable to do anything, we would appreciate knowing when the order will be delivered!!

0 replies

Auto & General

51 months ago

I love Lerato, she w...

I love Lerato, she was very efficient and managed to solve my query in the friendliest manner

2 replies

Vodacom

61 months ago

VODABUCKS is a scam!!!!

I used my vodabucks and my money to buy a nando's coupon after a vodacom consultant advised that I would be able to use the wimcode on Mr D or Uber Eats. When I received the wimcode, I realised that it does not work on either of the platforms. I requested a refund and was told that I would receive my money and the spent vodabucks after 7 working days. After several calls and escalations, this has not happened, order number is 801791, I want to warm customers to refrain from using the vodabucks store, especially if you will be using some of your money to top up on your vodabucks.

5 replies

Review Distribution

5 Star

3 (27.3%)

4 Star

1 (9.1%)

3 Star

0 (0%)

2 Star

2 (18.2%)

1 Star

5 (45.5%)

Zanele H

Reviews

Unauthorised Debit Order and Policy Cancellation

Incorrect items delivered

Horrible experience

Great and efficient ...

Great and profession...

Changed my address a...

Fast and efficient s...

No communication from Fast and furious couriers

I love Lerato, she w...

VODABUCKS is a scam!!!!

Review Distribution

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