Disgrace behavior from Gsk -Haleon

I bought the new Grand PA at one of the retail outlets spar westpark to be more specific.

I've purchased the 38's and to my findings there was few to be more specific 6 sachets missing.

I had no time going back to spar to complain. I suggest you seal the boxes like the old boxes. This new packaging is easy to grab n just put in ur pockets.

This is very frustrating as you pay the full amount only to find out few are missing

Hope you can change the packaging or seal the product Escalated the matter to Gsk. Haleon responded said it will take several weeks to be finalized Well after the period was nearly up they still got the nerve to tell me 2 more days and it will be resolved. 2 days has passed and now I am just being ignored by them. All I want is for this to be resolved