Gumtree South Africa
1.5|494 reviews
SS
Sam S
1 reviews | Active since Member
30 Sept 2025, 10:49
Gumtree **** – **** “Support Chat” Stole My Banking Details
I was ****med through Gumtree by a **** “Gumtree Support” chat that looked 100% real.
A buyer asked me to use Gumtree Shipping/Pargo, then directed me to a **** Gumtree page where a “support bot” ******* me into authorising a banking transaction and entering a code. This was actually a phishing **** to ***** my money.
Gumtree needs to urgently warn users that:
Gumtree never asks for banking details or OTPs. Buyers should never send links to **** “support” pages.
This experience has left me at financial risk and caused huge stress. Gumtree must step up security and educate users immediately to stop more people being ****med.
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Replies (53)Gumtree South Africa's replyOfficial
02 Oct 2025, 11:57Hi Sam. We are Sorry to hear this and apologise for any inconvenience this has caused. We have escalated your query and a manager will be in touch soon. We value your feedback and appreciate your patience and understanding.
Thank you
The Gumtree Team
Thank you
The Gumtree Team
Best regards,
Gumtree South Africa's reply02 Oct 2025, 11:57
Official
Hi Sam. We are Sorry to hear this and apologise for any inconvenience this has caused. We have escalated your query and a manager will be in touch soon. We value your feedback and appreciate your patience and understanding.
Thank you
The Gumtree Team
Thank you
The Gumtree Team
Best regards,