Non-Delivery, and lots of Excuses

My husband and I appointed H20 group in June 2019 to renovate our home. The owner seemed excited to start on our building. After just one meeting, workers were at our home to take measurements and draft of our building plan.

Due to the urgency to get our project moving, we felt obligated to give in to the owners pressure and pay the deposit. R120 000 later, and everything came to a standstill. There was no progress and the company made one excuse after the other, blaming council for delays. After months of no delivery, they still requested more money saying that we did not pay the full deposit.

We eventually found out that our building plans were suspended at council, and flagged as a fraudulent submission. It was submitted under the registration of an architect whom we never heard of or met during our engagement with H20.

As a result, we cancelled the contract; and have been trying to recover the money ever since.