Half Glass
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Wife and I drop into Bedfordview’s Half Glass Restaurant. WHAT an experience! Ladies and gents, two Prego rolls and two beverages is NOT A COMPLICATED ORDER. Five minutes pass. No food arrives. Ten minutes pass. No food arrives. Fifteen minutes pass. No food arrives. Twenty minutes pass. No food arrives. Twenty five minutes pass. No food arrives. During these 25 minutes, not once did anyone bother to check up on our table. everything is alright. After nearly half an hour we call the waiter. “Is there a problem?” we ask. “I’ll call my manager,” replies the waiter. And that’s when the unpleasantness begins. Mr Manager is seated at one of the tables, with a group of visibly-drunk men. Mr Manager resentfully strides to our table. “We placed an order for two Pregos over 25 minutes ago,” we report. This "manager" proves ***-rude. He turns his back on us. He provides no answer, does not report back, offers no apology, and makes zero effort whatsoever to smooth matters over. Some time later we again summon the waiter to find out WHAT is going on. “Didn’t the manager talk to you?” asks the waiter. We have now been here for over half an hour, during which time we have been alternatively ignored or treated as if we were asking a favour. Enough is enough. “Bill me for the drinks,” I instruct the waiter. Waiter looks lost. Mr ***-Rude Manager glowers resentfully at the computer screen. Minute after minute passes; no action. I get to my feet. “What do you charge for a Coca Cola and a glass of wine?” I demand. “He’s bringing the bill,” Mr ***-Rude Manager bellows. I am handed a bill for two drinks. We receive not a word of apology. Not from the waiter, and not from Mr ***-Rude Manager. We depart in disgust, leaving behind us a glass of untouched red wine. If you are in Bedfordview, there are many, many other restaurants. There is no reason to subject yourself to the ***-rude abuse of Half Glass.
1 reviews | Active since Jan 2020
Wife and I drop into Bedfordview’s Half Glass Restaurant. WHAT an experience! Ladies and gents, two Prego rolls and two beverages is NOT A COMPLICATED ORDER. Five minutes pass. No food arrives. Ten minutes pass. No food arrives. Fifteen minutes pass. No food arrives. Twenty minutes pass. No food arrives. Twenty five minutes pass. No food arrives. During these 25 minutes, not once did anyone bother to check up on our table. everything is alright. After nearly half an hour we call the waiter. “Is there a problem?” we ask. “I’ll call my manager,” replies the waiter. And that’s when the unpleasantness begins. Mr Manager is seated at one of the tables, with a group of visibly-drunk men. Mr Manager resentfully strides to our table. “We placed an order for two Pregos over 25 minutes ago,” we report. This "manager" proves ***-rude. He turns his back on us. He provides no answer, does not report back, offers no apology, and makes zero effort whatsoever to smooth matters over. Some time later we again summon the waiter to find out WHAT is going on. “Didn’t the manager talk to you?” asks the waiter. We have now been here for over half an hour, during which time we have been alternatively ignored or treated as if we were asking a favour. Enough is enough. “Bill me for the drinks,” I instruct the waiter. Waiter looks lost. Mr ***-Rude Manager glowers resentfully at the computer screen. Minute after minute passes; no action. I get to my feet. “What do you charge for a Coca Cola and a glass of wine?” I demand. “He’s bringing the bill,” Mr ***-Rude Manager bellows. I am handed a bill for two drinks. We receive not a word of apology. Not from the waiter, and not from Mr ***-Rude Manager. We depart in disgust, leaving behind us a glass of untouched red wine. If you are in Bedfordview, there are many, many other restaurants. There is no reason to subject yourself to the ***-rude abuse of Half Glass.
1 reviews | Active since Jan 2020
I was contacted and requested to supply Rabbit carcasses to Robert via a friend, I sent Robert a few queries and informed of weights and price per kg upon which he confirmed the order for 10 carcasses. I confirmed that order was ready this morning and tried making arrangements to get his order to him, eventually got hold of him on the landline and discussed that i would deliver as he gad no one to collect. Call was hardly cold wgen i got a message to cancel the order, upon enquiring why?, was told he no longer “wants” them. This was a special order upon his request ! Extremely unprofessional at its BEST ! Is this the kind of business you want to support ? Who knows when it will happen to you . . . What goes around comes around 10 fold.
1 reviews | Active since Jan 2020
I was contacted and requested to supply Rabbit carcasses to Robert via a friend, I sent Robert a few queries and informed of weights and price per kg upon which he confirmed the order for 10 carcasses. I confirmed that order was ready this morning and tried making arrangements to get his order to him, eventually got hold of him on the landline and discussed that i would deliver as he gad no one to collect. Call was hardly cold wgen i got a message to cancel the order, upon enquiring why?, was told he no longer “wants” them. This was a special order upon his request ! Extremely unprofessional at its BEST ! Is this the kind of business you want to support ? Who knows when it will happen to you . . . What goes around comes around 10 fold.
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