Bad Service

I had a very disappointing first-time experience with them when I took my car in for a service. The person who assisted me told me he had checked and confirmed that my car was not covered by insurance, so I paid cash. The next day, I contacted ABSA to verify this, and they told me that my car is covered and that the dealership should have been able to pick this up on their system because they work together. I went back to request a refund and asked them to contact my insurance. The refund I received was not the full amount, and no one explained why. On top of that, the service form they gave me stated that they had replaced my car key battery — yet my car still shows a warning that the key battery needs to be replaced, even though they claimed it was “new.” Overall, I was not happy with their service, and I don’t think I will be going back.