Halfway Toyota Honeydew
Unclaimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
Halfway Toyota Honeydew
Unclaimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
1|3 Reviews
Jul '25 - Jun '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRB
Refiloe B
1 reviews | Active since Jan 2020
20 Mar 2026, 11:33
Bad Service
I had a very disappointing first-time experience with them when I took my car in for a service. The person who assisted me told me he had checked and confirmed that my car was not covered by insurance, so I paid cash. The next day, I contacted ABSA to verify this, and they told me that my car is covered and that the dealership should have been able to pick this up on their system because they work together. I went back to request a refund and asked them to contact my insurance. The refund I received was not the full amount, and no one explained why. On top of that, the service form they gave me stated that they had replaced my car key battery — yet my car still shows a warning that the key battery needs to be replaced, even though they claimed it was “new.” Overall, I was not happy with their service, and I don’t think I will be going back.
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Refiloe B
1 reviews | Active since Jan 2020
20 Mar 2026, 11:33
Bad Service
I had a very disappointing first-time experience with them when I took my car in for a service. The person who assisted me told me he had checked and confirmed that my car was not covered by insurance, so I paid cash. The next day, I contacted ABSA to verify this, and they told me that my car is covered and that the dealership should have been able to pick this up on their system because they work together. I went back to request a refund and asked them to contact my insurance. The refund I received was not the full amount, and no one explained why. On top of that, the service form they gave me stated that they had replaced my car key battery — yet my car still shows a warning that the key battery needs to be replaced, even though they claimed it was “new.” Overall, I was not happy with their service, and I don’t think I will be going back.
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Anonymous
1 reviews | Active since Jan 2020
13 Feb 2026, 08:15
Service Concern
I refer to my written complaint lodged on 02 February 2026 regarding the service conducted on my vehicle by Halfway Toyota Honeydew on 17 December 2025. The complaint was initially directed to Mr. Van Rooy on 02 February 2026 and was subsequently escalated to the Service Manager, Mr. Benadie. On 03 February 2026, Mr. Benadie requested my contact number, which I provided on 04 February 2026 as requested. To date, I have not received any further communication from him or from Toyota regarding this matter. I am very disappointed with the level of service I have received in this matter.
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Anonymous
1 reviews | Active since Jan 2020
13 Feb 2026, 08:15
Service Concern
I refer to my written complaint lodged on 02 February 2026 regarding the service conducted on my vehicle by Halfway Toyota Honeydew on 17 December 2025. The complaint was initially directed to Mr. Van Rooy on 02 February 2026 and was subsequently escalated to the Service Manager, Mr. Benadie. On 03 February 2026, Mr. Benadie requested my contact number, which I provided on 04 February 2026 as requested. To date, I have not received any further communication from him or from Toyota regarding this matter. I am very disappointed with the level of service I have received in this matter.
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Fulufhelo M
1 reviews | Active since Jan 2020
26 Sept 2025, 09:45
Extremely bad service from Halfway Toyota Honeydew
Really disappointed with Toyota Halfway Honeydew. Bought the car in 2019 and we drove for 4 years with no issues, in December 2023 we had issues with the clutch and we took the car there and paid a lot of money to have it fixed, exactly 3 days after taking the car the rev count goes very high when starting the car and 7 months down the line the clutch is dead again. Took the car back to them and we are told the warranty which was supposed to be 1 year or 20000km does not apply so we have to pay again. We did pay. Now in August 2025 the clutch is dead again. I really dont understand how this is happening because we bought genuine parts for them to fix the car but it seems it is not being done correctly and they refuse to take responsibility all the time.
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Fulufhelo M
1 reviews | Active since Jan 2020
26 Sept 2025, 09:45
Extremely bad service from Halfway Toyota Honeydew
Really disappointed with Toyota Halfway Honeydew. Bought the car in 2019 and we drove for 4 years with no issues, in December 2023 we had issues with the clutch and we took the car there and paid a lot of money to have it fixed, exactly 3 days after taking the car the rev count goes very high when starting the car and 7 months down the line the clutch is dead again. Took the car back to them and we are told the warranty which was supposed to be 1 year or 20000km does not apply so we have to pay again. We did pay. Now in August 2025 the clutch is dead again. I really dont understand how this is happening because we bought genuine parts for them to fix the car but it seems it is not being done correctly and they refuse to take responsibility all the time.
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Anonymous
1 reviews | Active since Jan 2020
15 Feb 2025, 17:13
Honeydew Toyota
This guy “cheeseboy” should change his status to “***boy”! His adverts are misleading and have empty promises when it comes to getting stock from the dealer. He is creating a false impression in some adverts!!
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Anonymous
1 reviews | Active since Jan 2020
15 Feb 2025, 17:13
Honeydew Toyota
This guy “cheeseboy” should change his status to “***boy”! His adverts are misleading and have empty promises when it comes to getting stock from the dealer. He is creating a false impression in some adverts!!
0
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TN
T. Ndlovu
1 reviews | Active since Jan 2020
20 Nov 2024, 07:44
Bad Customer Treatment by Kobus Benadie and Ruan Pretorius at Halfway Toyota Honeydew
I have had the worst experience with this dealership and what pains me is that it is the only one that is closest to my home and work. In April 2023 my Toyota RAV 4 VX 2020 model started heating up on my way to the baby clinic, luckily I was close to the dealership which prompted me to drive in and get it checked to see if there was anything wrong. I was told that I had to immediately leave the car with them so that the technician can check and give feedback. The Service Advisor introduced himself as Ruan Pretorius. They called me in the following day and expressed great concern with car, there was indeed a technical fault, as a woman I did not understand half of what the technician was saying and l called my husband to engage with them in my presence. It was then decided that this was an insurance case, the insurance accessor came, evaluated and sent the report to the insurance and the claim was declined stating that the fault must be fixed by the dealership. Meanwhile my car was still parked at Halfway Toyota Honeydew. Eventually in August I advised Ruan to quote me privately because it was continuous back and forth emails between him and the accessor while I did not have a car. I accepted his quote and waited for another 2months to get the car. He said the parts were not available in South Africa and then there was another issue with the car that he needed to check. Everything regarding the collection date of my car suddenly sounded suspicious until I told him I would bring an independent mechanic to come and see what is still outstanding with the car. I did that and the very next day the car was available for collection. Please note that when I collected the car Ruan said he had already done the 30 000 service on it only to discover at 45 000 that he had actually forgot to do so and they advised me that they would do a double service on the car. After taking the car, we then realised that the boot cover was torn and sagging into the spare wheel "well" which led us to discover that the spare wheel was actually swoped. The car came with a full wheel and they put in a biscuit wheel. The bag of the spanners was also swoped, it was not the original, this one was greasy, had paint and was dirty. I called Ruan immediately and told him this, and he said he would look into it, my husband also went in to talk to him and he told him the same thing. As he kept delaying, I sent Ruan an email and requested footage to see where the car was parked and how my things were ****** from my car and replaced by the wrong ones. He kept ducking and diving about the camera until we went to December holidays. In January - February 2024, he kept telling me stories and eventually offered to buy and replace the tyre. When this did not happen, in March 2024 I called the dealership and asked for the GM of the dealership's email address, I was given Kobus Benadie's email address who said he was not aware of everything I had stated and asked for time to investigate. Meaning that Ruan never engaged anyone at the dealership regarding this matter yet when he spoke to me he kept referring to his manager, even on written emails he was referring that the matter was being managed by his manager. Two weeks later I demanded a meeting with Kobus and when I got there he pretty much rediculed my claim by trying to prove that there is no way my car had a normal tyre becuase it could not fit. He made an example by putting my back wheel which has a meg rim which would obviously not fit whereas the spare tyre only had an original rim. I even called my husband onsite when this behaviour continued and I could see that he was not offering me any solution but trying to disregard my claim. He eventually promised to find a spare wheel with an original rim so that we can prove my claim. While I was still at the dealership with Kobus he never once called Ruan to explain in front of me what really happened. It showed that he was protecting him and they had already decided on this matter. To date he has not done that and I have never received any feedback from this dealership since. Today I took my car for 75 000 service and Ruan was avoiding eye contact with me and made sure to keep himself busy until someone came to assist me. It's appalling to see that such employee behaviour goes unpunished aat this dealership and disappointed at the fact that I do not have proof to open a case of vandalism of my property in their care becuase I was never given access to footage.
Helpful (0)
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T. Ndlovu
1 reviews | Active since Jan 2020
20 Nov 2024, 07:44
Bad Customer Treatment by Kobus Benadie and Ruan Pretorius at Halfway Toyota Honeydew
I have had the worst experience with this dealership and what pains me is that it is the only one that is closest to my home and work. In April 2023 my Toyota RAV 4 VX 2020 model started heating up on my way to the baby clinic, luckily I was close to the dealership which prompted me to drive in and get it checked to see if there was anything wrong. I was told that I had to immediately leave the car with them so that the technician can check and give feedback. The Service Advisor introduced himself as Ruan Pretorius. They called me in the following day and expressed great concern with car, there was indeed a technical fault, as a woman I did not understand half of what the technician was saying and l called my husband to engage with them in my presence. It was then decided that this was an insurance case, the insurance accessor came, evaluated and sent the report to the insurance and the claim was declined stating that the fault must be fixed by the dealership. Meanwhile my car was still parked at Halfway Toyota Honeydew. Eventually in August I advised Ruan to quote me privately because it was continuous back and forth emails between him and the accessor while I did not have a car. I accepted his quote and waited for another 2months to get the car. He said the parts were not available in South Africa and then there was another issue with the car that he needed to check. Everything regarding the collection date of my car suddenly sounded suspicious until I told him I would bring an independent mechanic to come and see what is still outstanding with the car. I did that and the very next day the car was available for collection. Please note that when I collected the car Ruan said he had already done the 30 000 service on it only to discover at 45 000 that he had actually forgot to do so and they advised me that they would do a double service on the car. After taking the car, we then realised that the boot cover was torn and sagging into the spare wheel "well" which led us to discover that the spare wheel was actually swoped. The car came with a full wheel and they put in a biscuit wheel. The bag of the spanners was also swoped, it was not the original, this one was greasy, had paint and was dirty. I called Ruan immediately and told him this, and he said he would look into it, my husband also went in to talk to him and he told him the same thing. As he kept delaying, I sent Ruan an email and requested footage to see where the car was parked and how my things were ****** from my car and replaced by the wrong ones. He kept ducking and diving about the camera until we went to December holidays. In January - February 2024, he kept telling me stories and eventually offered to buy and replace the tyre. When this did not happen, in March 2024 I called the dealership and asked for the GM of the dealership's email address, I was given Kobus Benadie's email address who said he was not aware of everything I had stated and asked for time to investigate. Meaning that Ruan never engaged anyone at the dealership regarding this matter yet when he spoke to me he kept referring to his manager, even on written emails he was referring that the matter was being managed by his manager. Two weeks later I demanded a meeting with Kobus and when I got there he pretty much rediculed my claim by trying to prove that there is no way my car had a normal tyre becuase it could not fit. He made an example by putting my back wheel which has a meg rim which would obviously not fit whereas the spare tyre only had an original rim. I even called my husband onsite when this behaviour continued and I could see that he was not offering me any solution but trying to disregard my claim. He eventually promised to find a spare wheel with an original rim so that we can prove my claim. While I was still at the dealership with Kobus he never once called Ruan to explain in front of me what really happened. It showed that he was protecting him and they had already decided on this matter. To date he has not done that and I have never received any feedback from this dealership since. Today I took my car for 75 000 service and Ruan was avoiding eye contact with me and made sure to keep himself busy until someone came to assist me. It's appalling to see that such employee behaviour goes unpunished aat this dealership and disappointed at the fact that I do not have proof to open a case of vandalism of my property in their care becuase I was never given access to footage.
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mogomotsi M
1 reviews | Active since Jan 2020
8 May 2024, 09:01
Best Customer Service.
Just want to send a very huge shout-out to Lebo aka Cheeseboy wa halfway. He demonstrated the best service that any could ask for. I bought my car from him, whenever I'm experiencing any problems or whenever I need clarity with something he is always available to asset, he is one consultant that did not only focus on getting the commission but going an extra mile in giving the best customer service.
Helpful (0)
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mogomotsi M
1 reviews | Active since Jan 2020
8 May 2024, 09:01
Best Customer Service.
Just want to send a very huge shout-out to Lebo aka Cheeseboy wa halfway. He demonstrated the best service that any could ask for. I bought my car from him, whenever I'm experiencing any problems or whenever I need clarity with something he is always available to asset, he is one consultant that did not only focus on getting the commission but going an extra mile in giving the best customer service.
0
Replies (0)SN
Sithembile N
1 reviews | Active since Jan 2020
11 Apr 2024, 14:15
Happy client
Perfect service from Papi
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Sithembile N
1 reviews | Active since Jan 2020
11 Apr 2024, 14:15
Happy client
Perfect service from Papi
0
Replies (0)