Active since Sep 2016
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44 reviews2 months ago
Complaint – Spoiled Food and Poor Service at Nando’s Eagle Landing
I am writing to formally lodge a complaint regarding my experience at Nando’s Eagle Landing. I purchased a Full Chicken & 2 Sides Sharing Meal for R279.00. The sides selected were coleslaw and rice. When I arrived home and served the meal, I noticed that the rice did not taste fresh. It appeared spoiled and was unusually sticky. At 14:51, I contacted Nando’s customer care and was directed to the store manager, Balungile, who took my details. I waited for feedback and for the replacement meal to be delivered; however, I did not receive any communication. I called again at 15:51, one hour later. The call was answered by the manager, and I informed her that I was still waiting. She advised that she could not get a driver to deliver and that I would need to collect the replacement myself. I explained that the meal is intended for today and that I expected a resolution without further inconvenience on my part. I am extremely disappointed with both the quality of the food and the level of service received. I therefore request a full refund of R279.00.
168 replies
2 months ago
Service Concern
I refer to my written complaint lodged on 02 February 2026 regarding the service conducted on my vehicle by Halfway Toyota Honeydew on 17 December 2025. The complaint was initially directed to Mr. Van Rooy on 02 February 2026 and was subsequently escalated to the Service Manager, Mr. Benadie. On 03 February 2026, Mr. Benadie requested my contact number, which I provided on 04 February 2026 as requested. To date, I have not received any further communication from him or from Toyota regarding this matter. I am very disappointed with the level of service I have received in this matter.
0 replies
7 months ago
Poor Service
I am writing to formally express my frustration regarding the ongoing network issues on my Rain Unlimited SIM card, which began on 08 August 2025. Despite raising multiple complaints via the Rain app and social media platforms, the issue has yet to be resolved. I followed all instructions provided, but nothing has restored my connectivity. On 16 August 2025, I escalated the matter by calling your support line, and I continued to follow up regularly between 08 September and 19 September 2025. During this time, I was eventually informed that a new SIM card would be delivered and that I would be reimbursed for the period I did not receive service. Today, 19 September 2025, I received a call at 14:35 from the delivery person. Unfortunately, he got lost due to an incorrect address and only arrived at 18:50. Upon arrival, he requested my ID and proof of residence. While I provided my ID, I was unable to produce a hard copy of proof of residence, as I receive my documents electronically. As a result, the delivery was unsuccessful, and the SIM card was taken back, leaving me still without network access. This experience has been extremely frustrating, and I am disappointed with the poor service delivery and lack of effective resolution. I kindly request the following: Immediate redelivery of the SIM card with prior notice Reinstatement of network access as soon as possible. Compensation or reimbur*****t for the period without service, as previously promised. It is unclear why the SIM card was withheld, even though I presented valid proof of identification. This has further delayed the resolution of an already prolonged issue. Rain’s failure to resolve this matter timeously has caused significant inconvenience, and I urge you to treat this as an urgent case.
212 replies
15 months ago
Recovery of access of the incident of 20November 2023
I have not yet received a positive feedback on the recovery of the access, instead after follow-ups i received empty promises. On November 20, 2023, I was bumped by a gas car from the Gas Family. We reported the case with the South African Police Service at Muldersdrift, case number 1194/11/2023. My car was fixed in January 2024, and I had to pay for the access and my insurance to recover it from the Gas family. I made several follow-ups with the First for Women Legal Team, and in the final call, I requested that if they are failing to recover the access, they must send me a letter so that I can submit it to my lawyers as my insurance is failing to assist. No feedback or updates have been provided by 1st for women insurance in connection with this, and as I am the one affected, I communicate with them. I am not happy with the way I am treated. Till to day no feedback
53 replies
15 months ago
Not satisfied
On several occasions in our complex we had power failure, sometimes due to lightnings and thunder storms. Before that my fridge was working perfectly. After these incidents when the power came back i noticed after some days that the fridge is not freezing the food on the freezer side. I then lodged a claim where a service provider was sent to check the fridge. The report i received from my insurance is that it is wear and tear its not power failure. My issue of not being satisfied why this will show up after power failure. Again in my policy nothing specified that damages caused by wear and tear evaporator fan to be specific will not be covered. It's only power failure, where i have reported that. I am not happy how I am being treated.
53 replies
17 months ago
NOT HAPPY WITH 1FISRTFORWOMEN
On November 20, 2023, I was bumped by a gas car from the Gas Family. We reported the case with the South African Police Service at Muldersdrift, case number 1194/11/2023. My car was fixed in January 2024, and I had to pay for the access and my insurance to recover it from the Gas family. I made several follow-ups with the First for Women Legal Team, and in the final call, I requested that if they are failing to recover the access, they must send me a letter so that I can submit it to my lawyers as my insurance is failing to assist. No feedback or updates have been provided by 1st for women insurance in connection with this, and as I am the one affected, I communicate with them. I am not happy with the way I am treated. Till to day no feedback. Incident 2. On the 25th of October 2024, i locked my car keys in the boot of my car and reported the incident at 10h25 but the service provider came to assist me at 15h00. I requested a gurdian angel the gentlemen by the name of Stewart 064 485 4392 informed me that securities are 5 minutes away, where they never arrived. Incident 3: i noticed an amount i did not agree on, on my bank statement and i query it and i was informed that an email was sent to me but i never received any email from 1st for women even the one they tried to send i did not receive. I want all the monies taken from the past 4 months be returned as i did not agree on I AM NOT HAPPY WITH THEIR SERVICE AT ALL
72 replies
23 months ago
Not happy with the service
I purchased some items from Incredible connection on the 25th May 2024 (Saturday) on line. 1. I received a confirmation sms that my order will be delivered on the 26th May 2024. 2. I tracked the order of which today its showed that its in Vaal Triangle. Where i do not stay and different to the address i have provided. 3. I called the courier company assigned by Incredible connection and I was advised that as it is out for delivery they will call the driver to return to their offices. Also they will escalate the call and turnaround time i 2hours. I bought these items for someone who is leaving the country on the 31st of May 2024 at 10am. I need a serious intervention on this matter with an emergency delivery asap. 0716795480
0 replies
23 months ago
Not happy with the service i received
On the 23rd of May, I was at Edgars Clearwater Mall, and I saw Steve Madden shoes with a red price tag of R199.00 on display. I fitted the shoe as it was my size, and I looked for the pair. I went to the tills, where the price changed to R1200.00. I inquired with the lady and showed her the price of the shoe that was on display. She called the departmental manager Clement, who went to the other manager, and he told me that the shoe on their display was supposed to be on the right side, not the left side, and they could not scan the price I saw. They did not even call the people working in that department. Why are they making their faults mine. The store number is 010 593 8384
0 replies
23 months ago
Not happy with their service
Yesterday I was at Clicks Featherbrooke looking for a Sorbet beauty device; unfortunately, I did not find it. I then went to Clicks Blueberry Square, and I managed to find it. On the shelf, the price was not visible, and it was hidden by that big red sale sticker, which says 20% less (I like specials). I took the device with other things I was looking for at the store and went to the till points (Lebohang), where the price escalated. I asked the teller about the 20%, and he told me that there was no sale, and I told him I saw the sale tag. He went to check the tag, and he indicated that it was meant for the other item. I questioned him about why it was placed on the device I was buying, and he said there was no space to put the actual sale item. He further called the supervisor (Brian), and he came up with the story that it was placed by customers, of which there's no way. The senior supervisor, Tshego Mokotsoane, was called, and she put the blame on their staff. They cannot put the blame of their staff on my shoulders, as it was supposed to be placed; that has nothing to do with me.
0 replies
43 months ago
Not meeting the day of delivery
I couriered a parcel last week Friday the 16th of September 2022. I was informed that the parcel will be delivered today on the 23rd September 2022 and I was fine with that arrangement. I track the parcel almost every day of which this morning it showed that it went out for delivery. I informed the recipient that the parcel its out and will be delivered today. This afternoon when I check the parcel it has been returned to the hub. I cannot wait any longer for another week since I have waited for a week. I want that parcel to be delivered as any yesterday. Here's the tracking code TCG37076846
0 replies
Review Distribution
5 Star
2 (4.545454545454546%)
4 Star
1 (2.272727272727273%)
3 Star
0 (0%)
2 Star
1 (2.272727272727273%)
1 Star
40 (90.9090909090909%)