Awesome service on a faulty part

Over the years I've always had good products from Hansgrohe like many other suppliers. For me the difference was when something went wrong, after a coating started to flake on a kitchen mixer i contacted them and they replaced the part, delivered it (100kms away) and fitted it without asking a single question other than proof of purchase. A year later there was a similar issue on a differenat are of the tap and again they replaced the whole tap unit and made a site visit to fit it. I don;t have an issue when something goes wrong with a product or service but when a company stands good on their warranty I have to give them kudos in this day and age.