Nano 95 Respiratory Masks

I purchased these masks on www.happy-hands.co.za The masks took 11 days. Upon receiving the masks they were terrible Nano 95 masks made out of sponge...toilet paper is stronger than this sponge. Their web states they help with viruses etc, they come in little parcels directly from China with a Chinese label in paper. I tried emailing and leave messages on Facebook, they deleted and blocked me.