NON-PAYMENT OF DEPOSIT

I rented a property from Harcourts Alpha from 1 Feb 2020 to May 2021. I vacated the property on 27 May 2021. On the 28th the exit inspection was done and I was advised that everything went well and that it has been handed over to the Office Manager for finalising.

Two weeks went by and I haven't heard anything from them so I decided to contact Denton Henning (Office Manager) on the 14th and was promised everything would be finalised by the 16th. Another two weeks later I decided to email him again requesting feedback, yet again my effort have been to no avail.

I have not received my deposit and haven't heard anything from Harcourts. I always paid my rent on time and looked after the property I was renting, and left it in a good condition. Why are you not communicating with me as It clearly states in my contract with you that refunds should be done within 14 days of vacating a property.

Dealing with you has left a BAD TASTE IN MY MOUTH and I will NOT recommend doing business with you.