HR
harmony rehabiliation centre, Hout Bay
Unclaimed Business
HR
harmony rehabiliation centre, Hout Bay
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Kim S
1 reviews | Active since Jan 2020
26 Mar 2025, 05:44
Honest Review
Shocking all round. Friendly service and upfront smoke screen. Dealt with a guy named Greg and promised the world and excellent service. It was everything but. My family was manipulated by him. Acts like the boss of this rehabilitation but isent. The food is average. The nurses at the facility are ***********,rude and *****. The councillors are useless but love your money so multiple sessions are set up depending on how much money you or your supporters have. The sessions are about you talking for an hour, the counsellors say one or two sentences and times up. In other words your money would be better spent speaking to a friend or family member that cares. The psychiatrists are ok but also arrange sessions around money, squeezing in as many sessions in as possible that the medical aid can cover. Even diagnosing you with mental health illnesses within one hour of knowing you. The RAs there , some are ok and give a dam others are just dry drunks on a power trip. Facility is falling apart and your second phase that is petrade as the best thing to your recovery is just drawing pictures, listening to whatever is found on Google and colouring in. Redoing a child's creche, you'll get alot more out of it. Waste of money and time. This Greg guy manipulates your parents or supporters making you out to be the worst case scenario so to convince them to either pay or force them to take full advantage of all there "good services" they offer meaning primary, extended care then there sober living house. Your entire journey is resolved around how much money you have. I would think this Greg guy is making money on how much he can get you to spend with them. In a nutshell, this is not a facility fit for more then one star. The advertising is misleading, services rendered are not worth the money or your time. I would recommend elsewhere and first do your research , be very cautious who you deal with and make sure you get what you pay for. Get a 2nd or 3rd opinion on any diagnosis you've been gevin. Don't believe everything someone says as you might be dealing with someone just as sick as you are, which means the blind leading the blind or in this case the sick needing help leading the sick needing help. Good luck
Helpful (0)
|Replies (0)KS
Kim S
1 reviews | Active since Jan 2020
26 Mar 2025, 05:44
Honest Review
Shocking all round. Friendly service and upfront smoke screen. Dealt with a guy named Greg and promised the world and excellent service. It was everything but. My family was manipulated by him. Acts like the boss of this rehabilitation but isent. The food is average. The nurses at the facility are ***********,rude and *****. The councillors are useless but love your money so multiple sessions are set up depending on how much money you or your supporters have. The sessions are about you talking for an hour, the counsellors say one or two sentences and times up. In other words your money would be better spent speaking to a friend or family member that cares. The psychiatrists are ok but also arrange sessions around money, squeezing in as many sessions in as possible that the medical aid can cover. Even diagnosing you with mental health illnesses within one hour of knowing you. The RAs there , some are ok and give a dam others are just dry drunks on a power trip. Facility is falling apart and your second phase that is petrade as the best thing to your recovery is just drawing pictures, listening to whatever is found on Google and colouring in. Redoing a child's creche, you'll get alot more out of it. Waste of money and time. This Greg guy manipulates your parents or supporters making you out to be the worst case scenario so to convince them to either pay or force them to take full advantage of all there "good services" they offer meaning primary, extended care then there sober living house. Your entire journey is resolved around how much money you have. I would think this Greg guy is making money on how much he can get you to spend with them. In a nutshell, this is not a facility fit for more then one star. The advertising is misleading, services rendered are not worth the money or your time. I would recommend elsewhere and first do your research , be very cautious who you deal with and make sure you get what you pay for. Get a 2nd or 3rd opinion on any diagnosis you've been gevin. Don't believe everything someone says as you might be dealing with someone just as sick as you are, which means the blind leading the blind or in this case the sick needing help leading the sick needing help. Good luck
0
Replies (0)EB
Elbie B
1 reviews | Active since Jan 2020
13 Feb 2025, 18:01
Harmony Destroyed Me
I wish Harmony paid attention to me last year. I been told to start smoking or vaping to fit in. On admission zero alcohol or other substances on my breath urine or blood. They don’t answer my messages. Harmony Rehabilitation Hout Bay destroyed my life. It was like a Mental Institution I asked from day 1 to go home but they trapped me. The RA Recovering Alcoholics seems to have the Higher Power and they will walk into my room while I am naked. Their is zero Christianity in their program. 😢
Helpful (0)
|Replies (0)EB
Elbie B
1 reviews | Active since Jan 2020
13 Feb 2025, 18:01
Harmony Destroyed Me
I wish Harmony paid attention to me last year. I been told to start smoking or vaping to fit in. On admission zero alcohol or other substances on my breath urine or blood. They don’t answer my messages. Harmony Rehabilitation Hout Bay destroyed my life. It was like a Mental Institution I asked from day 1 to go home but they trapped me. The RA Recovering Alcoholics seems to have the Higher Power and they will walk into my room while I am naked. Their is zero Christianity in their program. 😢
0
Replies (0)MJ
M J
1 reviews | Active since Jan 2020
21 Dec 2024, 14:08
****!!!!! Baie teleurgestel!!!!
Baie teleurgestel!!!!!Gladnie wat hulle adverteer op die website nie. Dit is n groot ****!!!!!!Ons het net ons tyd en geld gemors om daarna toe te ry. Die perseel is morsig en val uit mekaar!!!!!!!! Diens is baie swak.
Helpful (0)
|Replies (0)MJ
M J
1 reviews | Active since Jan 2020
21 Dec 2024, 14:08
****!!!!! Baie teleurgestel!!!!
Baie teleurgestel!!!!!Gladnie wat hulle adverteer op die website nie. Dit is n groot ****!!!!!!Ons het net ons tyd en geld gemors om daarna toe te ry. Die perseel is morsig en val uit mekaar!!!!!!!! Diens is baie swak.
0
Replies (0)LW
Lindsey W
1 reviews | Active since Jan 2020
19 Oct 2024, 07:44
Worst Experience EVER.
Most disgusting treatment received as patient there between Thursday & Friday 18/19 October 2024.This came after raising concerns with the nursing staff against Dr Estelle Wiid for billing my medical aid for doctors visits that in fact did not take place.I had to RHT last night after been kept in their premises involuntarily after raising concerns of misappropriation of funds been debited from my medical aid,as well as that they refused to give me my phone at the set time of 4 pm as i was told that i was not booked off by any doctors especially not by Dr Estelle Wiid,and that they had every right to withhold my phone for that day.I had an operation on tuesday morning at a hospital outisde harmony clinic which they were all aware of.Upon arriving back i handed in the letter stating i am booked off until monday to recover from my leg operation.I was given the go ahead to go rest.On thursday late afternoon i was approached in my room while resting by Dr Wiid advising me that she charges a very low amount compared to other doctors and how dare i question her.I then told her she is being rude and that i do not want to consult with her beacuse she is incorrectly debiting amounts from my medical aid and im not happy about that.She then told me i can go and speak to lawyers about it.I then advised that i will do so.She then slammed the door and walked out.On friday as far as i was aware that i was booked off and that i could not attend classes as i was taking pain medication for my operation and recovering. Upon questioning the RA on duty named Chris as to why am i not able to get my phone.He then advised me that Dr Wiid had a meeting with the clinical staff and they came to an agreement that i cannot receive my phone as i was sleeping and did not attend classes and that i HAD to attend class on saturday if i want my phone back.This was even more concerning because i knew that i was booked off from MY DOCTOR as well as the nurses at the clinic,so where was this coming from..... I did not leave it there.I informed Chris that in no way will i accept that and being treated poorly because Dr Estelle Wiid said she did not give the go ahead to book me off.With the back and forth walking from RA to nurses it was a tedious process against brick walls as well as calls to the clinical manager and all came from one concern being raised and now all of this treatment starts.I could not leave the premises,i couldnt get my phone,incuding the cash that was taken out my wallet and kept in safe keeping ,also because in my first 3 weeks stay Dr Estelle decided to debit money from my float even they she had been deducting from my medical aid.After advising the finance the lady said Ok she will waive the fee and i was able to use my balance theroff.if you do not keep track of these amounts then you can be assured of surprise amounts popping up.In no way does the representation of their website look anything like what it actually is,neither do the so called "Taylor made solutions"get offered as per what I had come in there for.It is overcrowded I was placed in a room of 6 beds(aftercare) even after advising them of the noise ,the heat in their lecture hall as well as that I had anxiety.Non of this mattered.This place is a construction site yes they state their pool is under construction but their program offerings and the actual place is far from what is portrayed.I am still awaiting my Physical cash which they said they waiting for the safe keys on Monday.The clinic manager is totally aware of all of this and I have have reported the activities to the relevant parties.They were blatantly being difficult just because i refused to be a silent patient over mistreatment and misconduct.I hope the medical ombudsman can investigate this further because the trauma received is worst than what i actually went there with.I could go on and on to describe all that goes on there.This is supposed to be called "HARMONY CLINIC" Worst experience of my LIFE.
Helpful (0)
|Replies (0)LW
Lindsey W
1 reviews | Active since Jan 2020
19 Oct 2024, 07:44
Worst Experience EVER.
Most disgusting treatment received as patient there between Thursday & Friday 18/19 October 2024.This came after raising concerns with the nursing staff against Dr Estelle Wiid for billing my medical aid for doctors visits that in fact did not take place.I had to RHT last night after been kept in their premises involuntarily after raising concerns of misappropriation of funds been debited from my medical aid,as well as that they refused to give me my phone at the set time of 4 pm as i was told that i was not booked off by any doctors especially not by Dr Estelle Wiid,and that they had every right to withhold my phone for that day.I had an operation on tuesday morning at a hospital outisde harmony clinic which they were all aware of.Upon arriving back i handed in the letter stating i am booked off until monday to recover from my leg operation.I was given the go ahead to go rest.On thursday late afternoon i was approached in my room while resting by Dr Wiid advising me that she charges a very low amount compared to other doctors and how dare i question her.I then told her she is being rude and that i do not want to consult with her beacuse she is incorrectly debiting amounts from my medical aid and im not happy about that.She then told me i can go and speak to lawyers about it.I then advised that i will do so.She then slammed the door and walked out.On friday as far as i was aware that i was booked off and that i could not attend classes as i was taking pain medication for my operation and recovering. Upon questioning the RA on duty named Chris as to why am i not able to get my phone.He then advised me that Dr Wiid had a meeting with the clinical staff and they came to an agreement that i cannot receive my phone as i was sleeping and did not attend classes and that i HAD to attend class on saturday if i want my phone back.This was even more concerning because i knew that i was booked off from MY DOCTOR as well as the nurses at the clinic,so where was this coming from..... I did not leave it there.I informed Chris that in no way will i accept that and being treated poorly because Dr Estelle Wiid said she did not give the go ahead to book me off.With the back and forth walking from RA to nurses it was a tedious process against brick walls as well as calls to the clinical manager and all came from one concern being raised and now all of this treatment starts.I could not leave the premises,i couldnt get my phone,incuding the cash that was taken out my wallet and kept in safe keeping ,also because in my first 3 weeks stay Dr Estelle decided to debit money from my float even they she had been deducting from my medical aid.After advising the finance the lady said Ok she will waive the fee and i was able to use my balance theroff.if you do not keep track of these amounts then you can be assured of surprise amounts popping up.In no way does the representation of their website look anything like what it actually is,neither do the so called "Taylor made solutions"get offered as per what I had come in there for.It is overcrowded I was placed in a room of 6 beds(aftercare) even after advising them of the noise ,the heat in their lecture hall as well as that I had anxiety.Non of this mattered.This place is a construction site yes they state their pool is under construction but their program offerings and the actual place is far from what is portrayed.I am still awaiting my Physical cash which they said they waiting for the safe keys on Monday.The clinic manager is totally aware of all of this and I have have reported the activities to the relevant parties.They were blatantly being difficult just because i refused to be a silent patient over mistreatment and misconduct.I hope the medical ombudsman can investigate this further because the trauma received is worst than what i actually went there with.I could go on and on to describe all that goes on there.This is supposed to be called "HARMONY CLINIC" Worst experience of my LIFE.
0
Replies (0)cB
claire B
1 reviews | Active since Jan 2020
5 Mar 2024, 07:58
not what you expect from a supportive rehab
Harmony Clinic Rehabilitation center Hout Bay PLACE DETAILS I am very concerned that the website is in no way a representation of the facility. there is no pool no tennis court the grounds are a building site- and there is overcrowding - the pillows are not clean; the environment is neglected - wiring on the roof looks like a slum in Thailand. The medical staff seems fine - but the administration is also absolutely horrible. It's exceptionally badly run and there is little care for the grounds - how do you have people who are already at their lowest ebb being provided substandard facilities - yet charging the same as any other rehab in CT. I have raised all these points with the owner/manager and they were fairly vague in their responses and said that one is told on arrival that there is no pool or tennis court and the building is halted because the builder ran off with the money - I have no idea how that has any bearing with what you say you have and the fee required from patients and their loved ones. I don't know how places are vetted but it's not on admin; facilities and or general cleanliness. I have no issue with the staff but the facility is overcrowded - and the cupboards and towel racks are falling off - it's really, in my opinion, a substandard facility. Poor show for people who really need the help to treat them in a dishonest way. I don't want to put pictures of the linen and facility on this review - but if I need to I can. We want our loved ones to be given the best possible place to recover. Not the worst place; with some good the******s. No not good enough. And expensive.
Helpful (0)
|Replies (0)cB
claire B
1 reviews | Active since Jan 2020
5 Mar 2024, 07:58
not what you expect from a supportive rehab
Harmony Clinic Rehabilitation center Hout Bay PLACE DETAILS I am very concerned that the website is in no way a representation of the facility. there is no pool no tennis court the grounds are a building site- and there is overcrowding - the pillows are not clean; the environment is neglected - wiring on the roof looks like a slum in Thailand. The medical staff seems fine - but the administration is also absolutely horrible. It's exceptionally badly run and there is little care for the grounds - how do you have people who are already at their lowest ebb being provided substandard facilities - yet charging the same as any other rehab in CT. I have raised all these points with the owner/manager and they were fairly vague in their responses and said that one is told on arrival that there is no pool or tennis court and the building is halted because the builder ran off with the money - I have no idea how that has any bearing with what you say you have and the fee required from patients and their loved ones. I don't know how places are vetted but it's not on admin; facilities and or general cleanliness. I have no issue with the staff but the facility is overcrowded - and the cupboards and towel racks are falling off - it's really, in my opinion, a substandard facility. Poor show for people who really need the help to treat them in a dishonest way. I don't want to put pictures of the linen and facility on this review - but if I need to I can. We want our loved ones to be given the best possible place to recover. Not the worst place; with some good the******s. No not good enough. And expensive.
0
Replies (0)