###DONT do your nails at hash tag nails in Rivonia

On the 26th of March I had my nails done at Hash Tag Nails in Rivonia. No appointments required as per their website hashtagnails.co.za I had a soak off done and a pedi with normal paint. It had taken more than an hour. I was told my nails were dry but I checked to make sure only to have it smudged. I did inform the nail tech and she had redone that specific toe again. I waited for about 10-15mins thereafter hoping it had been dry by then, another nail tech came to spray my nails with some spray and told me that it looks dry but just wait 5 mins more which I had done. On that day, I had worn pumps but I walked out of there barefoot, drove to Rivonia Village barefoot, collected my lunch barefoot and drove back to work barefoot too. I also had went into my office barefoot and sat at my desk for another 2 hours or so like that. Then I needed to make an urgent call, I put on my pumps to go on the balcony to talk on the phone. I was shocked, my nail had totally smudged. I then took a photo and sent it to ********** on that very same day, at 3:07pm explaining what had happened but up till this day, I have not received a response from them. It was normal paint and there had used nothing, not even a fan to ensure that the nail was totally dry. Even after this mistake on their side, they didn't even have the decency to respond to my email.