Online Fraud maybe

30 August 2021 I purchase on line a PORTABLE POOL from this Company, 7 days delivery was promised. 2 weeks went by without receiving the Pool, then I called and was told there was a problem with the supplier of the Portable pools, and I would get a refund, several weeks went by and several emails asking about my refund (banking details were given too) and until today not a single email was replied to, nor my money received, please watch out for this Company, it seems their 087 number is not in operation even.