Hatfield VW Melrose
Claimed Business
Hatfield VW Melrose
Claimed Business
11 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Review Distribution
3.2|11 Reviews
Jun '25 - May '26
5(54.6%)
4(0%)
3(0%)
2(0%)
1(45.5%)
5(54.6%)
4(0%)
3(0%)
2(0%)
1(45.5%)
Frequently Asked Questions About Hatfield VW Melrose
Hatfield VW Melrose has a TrustIndex of 0 out of 10 on Hellopeter, based on 11 reviews in the last 12 months. Hellopeter has tracked Hatfield VW Melrose across 65 total reviews. How is the TrustIndex calculated? →
Recent reviews (11)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceL
Lucky
1 reviews | Active since Jan 2020
13 Mar 2026, 09:44
Professionally proficient service from the Hatfield ve dealership
As a first time car buyer, I'm happy with the phone and the deal i got from the melrose vw Hatfield, very much indeed exceptional work from Tinswalo, the agent from the dealership. He went out of his to make sure that everything is in accordance, his service would definitely be worth recommending to other clients .
Helpful (0)
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Lucky
1 reviews | Active since Jan 2020
13 Mar 2026, 09:44
Professionally proficient service from the Hatfield ve dealership
As a first time car buyer, I'm happy with the phone and the deal i got from the melrose vw Hatfield, very much indeed exceptional work from Tinswalo, the agent from the dealership. He went out of his to make sure that everything is in accordance, his service would definitely be worth recommending to other clients .
0
Replies (0)TS
Tumelo S
1 reviews | Active since Jan 2020
10 Mar 2026, 07:41
Exceptional customer care
As a first time car buyer, Tintswalo and Rhoda were exceptionally helpful throughout the whole process, constantly updating me on the process and willing to stay late to complete my handover, really appreciate it, next car definitely getting it from Tintswalo at VW Melrose Arch.
Helpful (0)
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Tumelo S
1 reviews | Active since Jan 2020
10 Mar 2026, 07:41
Exceptional customer care
As a first time car buyer, Tintswalo and Rhoda were exceptionally helpful throughout the whole process, constantly updating me on the process and willing to stay late to complete my handover, really appreciate it, next car definitely getting it from Tintswalo at VW Melrose Arch.
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Thamsanqa K
1 reviews | Active since Jan 2020
2 Mar 2026, 18:58
Exceptional service
It was my first time buying a car, and I was assisted by Tintswalo and Rhoda. They made the entire process smooth and stress-free. They were transparent and professional throughout, ensuring I understood every step. I truly appreciate their excellent service. Well done!
Helpful (0)
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Thamsanqa K
1 reviews | Active since Jan 2020
2 Mar 2026, 18:58
Exceptional service
It was my first time buying a car, and I was assisted by Tintswalo and Rhoda. They made the entire process smooth and stress-free. They were transparent and professional throughout, ensuring I understood every step. I truly appreciate their excellent service. Well done!
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Muhammed P
1 reviews | Active since Jan 2020
23 Feb 2026, 12:25
VW MELROSE SALES PERSON & FNI
Excellent brilliant & efficient. More like VW has got a Walo & roda Thank you for your exceptional service , going further and beyond in helping mr get my car of your floor & into my garage… As for this showroom - 11/10 for the floor the cars & everything else that goes with it Your latest VW Driver - peace out
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Muhammed P
1 reviews | Active since Jan 2020
23 Feb 2026, 12:25
VW MELROSE SALES PERSON & FNI
Excellent brilliant & efficient. More like VW has got a Walo & roda Thank you for your exceptional service , going further and beyond in helping mr get my car of your floor & into my garage… As for this showroom - 11/10 for the floor the cars & everything else that goes with it Your latest VW Driver - peace out
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Replies (0)TT
Thamsanqa T
1 reviews | Active since Jan 2020
29 Jan 2026, 07:32
Car
I was a first timer buyer and Tintswalo and Lebo were such great help, made everything so special 🙏🏽, definitely going back soon. Thank you 😊
Helpful (0)
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Thamsanqa T
1 reviews | Active since Jan 2020
29 Jan 2026, 07:32
Car
I was a first timer buyer and Tintswalo and Lebo were such great help, made everything so special 🙏🏽, definitely going back soon. Thank you 😊
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Thabo S
1 reviews | Active since Jan 2020
22 Jan 2026, 06:38
Best VW dealership in SA
⭐️⭐️⭐️⭐️⭐️ Absolutely outstanding service from **VW Melrose**! From the moment I walked in, the team was welcoming, professional, and genuinely eager to help. The sales staff were knowledgeable, transparent, and took the time to understand exactly what I was looking for without any pressure. The entire process—from viewing the vehicle to final delivery—was smooth and efficient, with excellent communication every step of the way. It’s clear that customer satisfaction is a top priority at VW Melrose. I highly recommend VW Melrose to anyone looking for a great Volkswagen and an exceptional dealership experience. I’ll definitely be back! 🚗👏
Helpful (0)
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Thabo S
1 reviews | Active since Jan 2020
22 Jan 2026, 06:38
Best VW dealership in SA
⭐️⭐️⭐️⭐️⭐️ Absolutely outstanding service from **VW Melrose**! From the moment I walked in, the team was welcoming, professional, and genuinely eager to help. The sales staff were knowledgeable, transparent, and took the time to understand exactly what I was looking for without any pressure. The entire process—from viewing the vehicle to final delivery—was smooth and efficient, with excellent communication every step of the way. It’s clear that customer satisfaction is a top priority at VW Melrose. I highly recommend VW Melrose to anyone looking for a great Volkswagen and an exceptional dealership experience. I’ll definitely be back! 🚗👏
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Veshan
1 reviews | Active since Jan 2020
7 Nov 2025, 06:36
Horrible service and damaging customers cars
Stay very far from this dealership. I bought a brand new polo gti from them. The first issue came when they tried to hand over a damaged vehicle, this was resolved and a new vehicle was given to me. They then messed up the tint 3 times and till today hasn't gotten it right which I still need to go back for. Trust me when I say you will be wasting your time and money with this dealership. The level of service and the lack of pride in their work shows especially in the accessories department.
Helpful (0)
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Veshan
1 reviews | Active since Jan 2020
7 Nov 2025, 06:36
Horrible service and damaging customers cars
Stay very far from this dealership. I bought a brand new polo gti from them. The first issue came when they tried to hand over a damaged vehicle, this was resolved and a new vehicle was given to me. They then messed up the tint 3 times and till today hasn't gotten it right which I still need to go back for. Trust me when I say you will be wasting your time and money with this dealership. The level of service and the lack of pride in their work shows especially in the accessories department.
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Replies (0)MP
Motshitshi P
1 reviews | Active since Jan 2020
13 Oct 2025, 15:07
Contract termination
Dear VW Financial Services Team, I am writing to urgently request the cancellation of a pending contract linked to my details, with the following reference: • Account Number: 87029110818 • Expiry Date: 2025-10-11 I have not signed or authorised any agreement related to this contract, nor have I provided consent for it to be activated. The dealership in question appears to have initiated this without my approval. Due to this, I am unable to proceed with a legitimate vehicle purchase elsewhere. Please cancel this pending contract immediately and confirm in writing that it has been terminated and removed from your system.
Helpful (0)
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Motshitshi P
1 reviews | Active since Jan 2020
13 Oct 2025, 15:07
Contract termination
Dear VW Financial Services Team, I am writing to urgently request the cancellation of a pending contract linked to my details, with the following reference: • Account Number: 87029110818 • Expiry Date: 2025-10-11 I have not signed or authorised any agreement related to this contract, nor have I provided consent for it to be activated. The dealership in question appears to have initiated this without my approval. Due to this, I am unable to proceed with a legitimate vehicle purchase elsewhere. Please cancel this pending contract immediately and confirm in writing that it has been terminated and removed from your system.
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