1 reviews | Active since Member
I went to your Canal Walk store this morning.
A sign was up stating that there was a 50% discount on all Pride Styles. There was no T&C’s on the instore ad.
The style I chose would have been R200 with the 50% discount. However I only 37% discount and ended up paying R250.
The same thing happened to another customer yesterday (15/2/2024) - as mentioned to myself & my partner by the store manager.
The manager phoned your very arrogant Operations Manager, Angela Kruze and was informed not to the the 50% discount and charge me the price as per the scanned barcode.
This showed absolute disregard for consumer rights and my right to pay the advertised price in this case - to receive the full 50% discount.
As a proud member of the LGBTQIA+ community it irks me even more - cause I am trying to support my community but it seems your brand would rather take our money to make a quick extra buck instead of celebrating us.
I will still wear the flops I bought but with a very bad aftertaste of the brand and how they treat their customers - straight or ***.
You can ask for picture proof - I did take pictures which are time stamped.