**********!!! Pathetic!! Reprehensible!

**********!!! Pathetic!! Reprehensible! I scheduled my Haval Jolion 2023 for just under 28,000 kilometers with two bars of fuel left. First of all, I was the second car in the queue when I got to the dealership, but a customer who was pursuing me was given priority. Second, I informed Elsa that I was aware of a problem with my front and rear brakes. She informed me that she would have to get in touch with my maintenance plan provider to obtain an authorization number, after which I would have to return the vehicle on a date that would be decided. Thirdly, at about 14:00, I receive a call asking me to come get the car. I get to the dealership; no auth was obtained; what broke the camel's back was that my car would not start [as in literally], and the fuel in the car was totally finished. I don't know this for a fact, but it could have been the reason for this: was my car used for other purposes? I guess it will remain unknown. What is known, however, is that I would be found dead bringing my car to this dealership, which is beset by staff members' dubious attitudes and generally unprofessional conduct. There is no guarantee that my car will not get damaged, and I do not always have the time to drive up and down, so why would I want to do that? Elsa then instructs me to come back to the dealership so she can arrange for an authorization. After having been told that my car's ignition cannot start, I had to arrange my own lift home and still come back at 17:00 to fetch the car. Sies!!!!!