Excellent Customer service from Haval JHB South - The Glen

Buying a car is a traumatising experience, both for the buyer and his family as they shop around trying the find the best value for money deal with minimum risk and with the expectation of good, honest service. I can in all honesty say that I have experienced an extremely HIGH Level of quality service from a particular Sales executive based at Haval The Glen in JHB. His name is Louis Gerber and he is definitely living up to the Haval JHB South promise. I have purchased over 5 cars in the past 26 years since I got my licence, and never before have I experienced such amazing service. Many dealerships put up fancy slogans on their websites and all over the dealerships walls, but very few live up to them. Haval Jhb South is totally different and the level of service that I received from them will guarantee that I will buy my next car from them. I am based in Durban and saw a vehicle advertised online at this dealership. I was a bit sceptical to buy from jhb as I can’t see what I am going to get but I sent an online query and had Louis Gerber call me back almost immediately. He took the time to understand my and my family’s needs and went out of his way to structure a deal for me. Louis offered me the best trade in offer on my car and also went out of his way to ensure I get finance at the best available rate. He also went out of his way to ensure my car was fully compliant as per my insurance requirements. He was in constant contact with me every step of the way advising me on the best options and also updating me on my finance application status. It has really been a pleasure dealing with Louis and I am extremely happy with the car that he has sold to me. He gave me my new SUV for R30 000 cheaper that what I was getting it for in Durban. The service was more than I expected and Me, the client was definitely his top Priority. I would recommend anyone to buy their next new or used vehicle from Louis at Haval The Glen as you can be assured of getting excellent quality service that they have to offer. Well done to Louis Gerber and to Haval The Glen Sales department. I will definitely continue to support your dealership in the future and I will refer many clients to your dealership.