TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
GWM Haval Menlyn has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked GWM Haval Menlyn across 4 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I would like to applaud staff at GWM Haval Menlyn when we bought a car on 31Jan25 for our anniversary .me and my husband felt at home.they have all the ticks on customer care.they are really trained well.Thapelo was so professional and humble in processing the purchase.Nonny was so patient in the whole process. Kept on updating us. Anel was so kind and explained every document before signing.i can say a lot about this people.they do their job to the best.thank u to the rest of the staff also for celebrating with us.not forgetting the camera lady.i really love my photos .u did a great job.definately coming there in future. Mpwaaaa.from Lerato.
1 reviews | Active since Jan 2020
I would like to applaud staff at GWM Haval Menlyn when we bought a car on 31Jan25 for our anniversary .me and my husband felt at home.they have all the ticks on customer care.they are really trained well.Thapelo was so professional and humble in processing the purchase.Nonny was so patient in the whole process. Kept on updating us. Anel was so kind and explained every document before signing.i can say a lot about this people.they do their job to the best.thank u to the rest of the staff also for celebrating with us.not forgetting the camera lady.i really love my photos .u did a great job.definately coming there in future. Mpwaaaa.from Lerato.
1 reviews | Active since Jan 2020
Worst Client experience from a Dishonest Salesman (Haval Menlyn). We bought a new car in December 2023 after being in an accident. We told the salesman we had a minor shortfall after the bank settled the old car. One of the condition of sale was that to be added to the new car transaction,I was instore with my wife and we were veery clear. The salesman was very clear that will not be an issue . We also looked for deals with payment holiday,We were shopping Round and that incentive is a benefit to new clients as we are aware. They promised 2 months(even went as far as paying for 1X month installatment) That is expected as one of the options we had offered 90 days Payment holiday. The salesman(Paul) Showed us figures and said that INCLUDED The shortfall. That turned out to be a Complete LIE, We became aware as our previous bank told us that the shortfall was not covered. We only found out yesterday (9th Jan 2023)We called the Branch (Haval Menlyn)Immediately. We were met by an Unhelpful,Egotistic,Arrogant ,Patronizing Manager who simply said,I can't help you ,besides Your Bank had paid already there is nothing you can do,I'd like to see you try. I told him because of the dishonesty from your salesman we have all the intention to bring back the car,This is surely not Haval SA stands for, We are convinced this is a Branch issues not the Brand and need intervention. We are disappointed after being taken advantage of by a ************ Salesman who would do anything for a sale including lying. My Contact 0737756011
1 reviews | Active since Jan 2020
Worst Client experience from a Dishonest Salesman (Haval Menlyn). We bought a new car in December 2023 after being in an accident. We told the salesman we had a minor shortfall after the bank settled the old car. One of the condition of sale was that to be added to the new car transaction,I was instore with my wife and we were veery clear. The salesman was very clear that will not be an issue . We also looked for deals with payment holiday,We were shopping Round and that incentive is a benefit to new clients as we are aware. They promised 2 months(even went as far as paying for 1X month installatment) That is expected as one of the options we had offered 90 days Payment holiday. The salesman(Paul) Showed us figures and said that INCLUDED The shortfall. That turned out to be a Complete LIE, We became aware as our previous bank told us that the shortfall was not covered. We only found out yesterday (9th Jan 2023)We called the Branch (Haval Menlyn)Immediately. We were met by an Unhelpful,Egotistic,Arrogant ,Patronizing Manager who simply said,I can't help you ,besides Your Bank had paid already there is nothing you can do,I'd like to see you try. I told him because of the dishonesty from your salesman we have all the intention to bring back the car,This is surely not Haval SA stands for, We are convinced this is a Branch issues not the Brand and need intervention. We are disappointed after being taken advantage of by a ************ Salesman who would do anything for a sale including lying. My Contact 0737756011
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