Bad Service and empty promises.

This is what I have send to Haval about a week ago and they still did not even contacted me. After I phoned there Head office the gentlemen said that they can't help me and that all the managers and directors is on a conference. Bull !!!! I have about 2 3 months ago contacted Haval Springs where Kriben was assisting me to purchase a Haval H6 premium 2019.

So many promises was made and every time I phoned more promises and expiations was made. I then spoke to the finance guy Obet and he then said that he will speak to the sales person and that he will get back to me. Well this also did not happen and every time I go to haval. Kriben tels me that he will get me the Haval H6 and that I will pay R5500. I then spoke to my spouse and we asked if it could be less and Kriben then said he will try to go less. This Haval springs also conformed it to another person that they are busy with my deal and that everything is in place. Kriben also said that the validations was done and that I would get my car. This kept going on and on and I kept sending messages and Whatsupps which I have. I also have the witnesses that what was said and promised.

After weeks I got fed up and I then phoned the offices and said I need to speak to the manager. This still did not hapen. I asked to speak to Obet and left messages. This did not happen. Then after a week again I phoned and got hold of Obet. He then said that they are very sorry but Kirben did not do anything seen that he could not get my bakkie traded in. THIS AFTER WEEKS of leading me around the bush for what. Al I get is a sorry. They then said that I did re fur someone to them and that I can get referral fees. I am not interested in referral fees. I don't want your money. I want my H6 Haval Premium as promised.

Then they invited me to come and see them. Just to be told sorry and to hand me a pen set. Well I am not happy and WE are going to take this matter further. Seen that they once again said that they will see what they can do. And guess what nobody phoned me. So they are trying to keep me quite. This is so unprofessional and TCF was not applied.

I will be going to hello Peter and believe me that Twitter and social media will get to know about how Haval Springs has treated me and the promises that was made. I will also go to the Springs Advertiser and give them all the correspondence that was done.

I need answers and why I was kept in the dark for so long (Weeks) with the expectation that I am getting my Haval. Making me excited. FOR WHAT !!!!.

I need answers.