Best service !

I was going to exchange a lock. So I went to Observatory (in Cape Town), Lower Main Road, and asked (I guess) one of the owners if they have such a lock. After questioning a few facts he asked if I am happy with new keys for it. Searching for about 5 minutes he started to open the lock, investigating what's wrong. He managed to repair the locks, oiled it, put the pieces together and sold me 2 keys. Seriously, this service was amazing. It is not the first time that I go in and the guys behind the counter are friendly and very helpful.