Hazel Boulevard

Purchase of goods from Hazel Boulevard R1400 for 2 x EMS Foot Massager on 9 October 2023 ref HZB07826988. Non receipt of parcel after numerous emails promises ref no. Can't refund ,change product latest 1 Feb 2024 ref LP703007347CN AT POST OFFICE (NO INDICATON WHICH POST OFFICE AS MOST HAVE CLOSED