Guarantee on Geyser

<p>a New Heat Pump Geyser was fit into my house by iflow Plumbers Secunda. The element has a 1 Year `guarantee on it. If is not WORKING anymore. After several calls to Heatpump and the Plumbing Company, iflow( ********** 027), it is still not repiared. The company, Heat Pump, have the exuses that the thermostate was changed and that the guarantee is not valid anymore. It is my first heat Pump Geyser and MY LAST ONE!! I always fitted KWIKOT IN THE PAST AND WILL ALWAYS RECOMMEND THEM!! never ever a HEAT PUMP GEYSER. The worst service I've ever experienced!</p>