Heinz
1.7|121 reviews
DM
Denise M
1 reviews | Active since Member
05 May 2022, 12:47
Extremely Disappointed
I used to be big fan of your brand, it was convenient and tasty. But this weekend I was really disappointed. I purchased a box of Today's mini chicken rolls(there should have been 40) they were squashed and stuck together, I only managed to get about 25 rolls out. I am extremely disappointed and will post on Social media as well. I spent alot of money to have 40 rolls, not 25. That is a joke.
When I opened the box I was immediately put off. Lost my appetite immediately.
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Replies (131)Heinz's replyOfficial
03 Oct 2023, 06:45Good Day, Denise Moonsamy
Thank you for bringing this matter to our attention.
We apologize for any inconvenience caused as a result of this. Kindly note that we have attempted to contact you, but the number provided diverts to voicemail.
Please contact us at 0800212360 and quote Ref: PFW23-10-7 for the complaint to be completed and escalated.
A consultant is waiting to take your call.
Thank you for bringing this matter to our attention.
We apologize for any inconvenience caused as a result of this. Kindly note that we have attempted to contact you, but the number provided diverts to voicemail.
Please contact us at 0800212360 and quote Ref: PFW23-10-7 for the complaint to be completed and escalated.
A consultant is waiting to take your call.
Best regards,
Heinz's reply03 Oct 2023, 06:45
Official
Good Day, Denise Moonsamy
Thank you for bringing this matter to our attention.
We apologize for any inconvenience caused as a result of this. Kindly note that we have attempted to contact you, but the number provided diverts to voicemail.
Please contact us at 0800212360 and quote Ref: PFW23-10-7 for the complaint to be completed and escalated.
A consultant is waiting to take your call.
Thank you for bringing this matter to our attention.
We apologize for any inconvenience caused as a result of this. Kindly note that we have attempted to contact you, but the number provided diverts to voicemail.
Please contact us at 0800212360 and quote Ref: PFW23-10-7 for the complaint to be completed and escalated.
A consultant is waiting to take your call.
Best regards,