HL
Hello Love Steelworks & Interiors
Unclaimed Business
HL
Hello Love Steelworks & Interiors
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#3
in Construction & Hardware
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Hello Love Steelworks & Interiors
Hello Love Steelworks & Interiors has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Hello Love Steelworks & Interiors across 2 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKT
Kate T
1 reviews | Active since Jan 2020
1 Nov 2025, 18:40
Hello Love Steelworks and Interiors-stay away!!!
I asked for people to quote in a local Facebook group to have my late father's wooden floors sanded and resealed. I ended up going with Hello Love Steelworks and Interiors. And what a mistake that was. My floors are completely ruined. The finish was patchy, shiny in some spots, dull in others, after a week the floor was still tacky and I stuck to the floor. I contacted Degan who owns the company and did the work and he told me he had used top quality product that actually takes 14-16 days to cure as opposed to the 24 hours he'd originally told me. After this time there was no improvement, I contacted him again and he said he'd come round and look, he didn't, a week later I again asked when he would come look, he ignored my message for a time. I had to get someone else to come in and try fix it at an additional cost, which I couldn't really afford, but it had to be done. I informed degan that since he hadn't responded I now had to pay someone to come fix his botched job and that he must pay for it. He agreed to pay in 2 installments. The floor was fixed to the best of the new guys ability, but now the even colour showed up what the patchiness had been hiding, deep sander marks and ripples throughout the whole house due to him not knowing how to use the sander correctly, the edges showed where he had stopped with the sander and showed different colours and dips all around the edges where he hadn't sanded down enough. I am now left with a floor full of marks and cannot afford to get it all sanded down again to the raw wood to try even out the marks, as it would involve serious sanding as well as removing all skirting boards to get to the edges properly. And the wood would then also maybe too thin, which would mean replacing the whole floor. He has been giving me the run around for 2 weeks now when I ask when I can expect my refund, and based on information I have recently found out about other jobs he has done and messed up, I'm not likely to get my money back. But I will be taking him to small claims court so at least its on record. I am horrified by the standard of his work, I could probably have done it better myself, and there is no remorse. So please, avoid this company at all costs or you will regret it. I just wish I could post photos here to show the floors, my heart sinks every time I look too closely. This man has done so much damage, not just physically to the floors, but to me financially and personally, as I lost my father in July and it is his house I am fixing up to sell to pay for estate costs, and looking at the floors just makes me feel I've let my dad down.
Helpful (0)
|Replies (0)KT
Kate T
1 reviews | Active since Jan 2020
1 Nov 2025, 18:40
Hello Love Steelworks and Interiors-stay away!!!
I asked for people to quote in a local Facebook group to have my late father's wooden floors sanded and resealed. I ended up going with Hello Love Steelworks and Interiors. And what a mistake that was. My floors are completely ruined. The finish was patchy, shiny in some spots, dull in others, after a week the floor was still tacky and I stuck to the floor. I contacted Degan who owns the company and did the work and he told me he had used top quality product that actually takes 14-16 days to cure as opposed to the 24 hours he'd originally told me. After this time there was no improvement, I contacted him again and he said he'd come round and look, he didn't, a week later I again asked when he would come look, he ignored my message for a time. I had to get someone else to come in and try fix it at an additional cost, which I couldn't really afford, but it had to be done. I informed degan that since he hadn't responded I now had to pay someone to come fix his botched job and that he must pay for it. He agreed to pay in 2 installments. The floor was fixed to the best of the new guys ability, but now the even colour showed up what the patchiness had been hiding, deep sander marks and ripples throughout the whole house due to him not knowing how to use the sander correctly, the edges showed where he had stopped with the sander and showed different colours and dips all around the edges where he hadn't sanded down enough. I am now left with a floor full of marks and cannot afford to get it all sanded down again to the raw wood to try even out the marks, as it would involve serious sanding as well as removing all skirting boards to get to the edges properly. And the wood would then also maybe too thin, which would mean replacing the whole floor. He has been giving me the run around for 2 weeks now when I ask when I can expect my refund, and based on information I have recently found out about other jobs he has done and messed up, I'm not likely to get my money back. But I will be taking him to small claims court so at least its on record. I am horrified by the standard of his work, I could probably have done it better myself, and there is no remorse. So please, avoid this company at all costs or you will regret it. I just wish I could post photos here to show the floors, my heart sinks every time I look too closely. This man has done so much damage, not just physically to the floors, but to me financially and personally, as I lost my father in July and it is his house I am fixing up to sell to pay for estate costs, and looking at the floors just makes me feel I've let my dad down.
0
Replies (0)CH
Chilli H
1 reviews | Active since Jan 2020
12 Aug 2025, 18:46
Never use Hello Love Steelworks & Interiors
Never use them, Lisl Burger and Degan Kemp (also a proffesional MMA fighter on one of his 5 facebook profiles) will take you 80% deposits which they insist on and you will never see a finished job or project. They are based in Durbanville and will quote on any job possible, from weddings to building to decor to venues to interior decorating and welding. 80% deposit, what a joke, then they use your money to finish other jobs and you must wait for them to get more jobs and after 2 months we sit with a mess that no other contractor wants to touch, this is they service they gave an old age home/dementia centre in Durbanville
Helpful (0)
|Replies (0)CH
Chilli H
1 reviews | Active since Jan 2020
12 Aug 2025, 18:46
Never use Hello Love Steelworks & Interiors
Never use them, Lisl Burger and Degan Kemp (also a proffesional MMA fighter on one of his 5 facebook profiles) will take you 80% deposits which they insist on and you will never see a finished job or project. They are based in Durbanville and will quote on any job possible, from weddings to building to decor to venues to interior decorating and welding. 80% deposit, what a joke, then they use your money to finish other jobs and you must wait for them to get more jobs and after 2 months we sit with a mess that no other contractor wants to touch, this is they service they gave an old age home/dementia centre in Durbanville
0
Replies (0)