H
Help24
Unclaimed Business
H
Performance(last 12 months):
TrustIndex
0
Ranking
#49
in Insurance
NPS Score
0
Recommended: Unlikely
Review Distribution
1.8|5 Reviews
May '25 - Apr '26
5(25%)
4(0%)
3(0%)
2(0%)
1(75%)
5(25%)
4(0%)
3(0%)
2(0%)
1(75%)
Frequently Asked Questions About Help24
Help24 has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked Help24 across 50 total reviews. How is the TrustIndex calculated? →
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAB
Angelique B
1 reviews | Active since Jan 2020
21 Jan 2026, 10:50
Excellent service help 24 tyres and all
Excellent service was very quick and helpful Thank you Harold from help 24 tyres and all
Helpful (0)
|Replies (0)AB
Angelique B
1 reviews | Active since Jan 2020
21 Jan 2026, 10:50
Excellent service help 24 tyres and all
Excellent service was very quick and helpful Thank you Harold from help 24 tyres and all
0
Replies (0)TT
Terry T
1 reviews | Active since Jan 2020
7 Aug 2025, 18:54
****med
These people convinced me to tow a running vehicle because it was better for insurance purposes, cost R14000 for 1 kilometer. Next day we tried to have the car released without response, next was a holiday and a weekend, they played for time with Panelbeater to get storage money.
Helpful (0)
|Replies (0)TT
Terry T
1 reviews | Active since Jan 2020
7 Aug 2025, 18:54
****med
These people convinced me to tow a running vehicle because it was better for insurance purposes, cost R14000 for 1 kilometer. Next day we tried to have the car released without response, next was a holiday and a weekend, they played for time with Panelbeater to get storage money.
0
Replies (0)MR
Marylin R
1 reviews | Active since Jan 2020
9 Jul 2025, 12:12
Help24 - bad service encounter
I am not happy with how Help24 is handling my case. One of their drivers bumped my car on May 16, 2025, and they have been giving me the runaround with sorting it out. I have called the Roodepoort office. When I give them the car details, they tell me the Driver is for the Sandton Branch. When I called Sandton and spoke to Rufus, he said I must share the registration of the car that bumped me, and I even mentioned that I have the driver's license of the guy who bumped me. I feel that because I was driving a foreign number plate, they are not assisting; this is some form of **************, especially since their guy is the one who bumped my back bumper. I am not happy at all with the service provided by Help24 and the driver who bumped my car.
Helpful (0)
|Replies (0)MR
Marylin R
1 reviews | Active since Jan 2020
9 Jul 2025, 12:12
Help24 - bad service encounter
I am not happy with how Help24 is handling my case. One of their drivers bumped my car on May 16, 2025, and they have been giving me the runaround with sorting it out. I have called the Roodepoort office. When I give them the car details, they tell me the Driver is for the Sandton Branch. When I called Sandton and spoke to Rufus, he said I must share the registration of the car that bumped me, and I even mentioned that I have the driver's license of the guy who bumped me. I feel that because I was driving a foreign number plate, they are not assisting; this is some form of **************, especially since their guy is the one who bumped my back bumper. I am not happy at all with the service provided by Help24 and the driver who bumped my car.
0
Replies (0)QM
Queen M
1 reviews | Active since Jan 2020
24 May 2025, 23:31
31 December 2023 it's employee bumped on my stationary car at a robot
31 December 2023 it's employee bumped on my stationary car at a robot. They towed my car for a repair agreement. They repaired it on three occasions, with the same bad results. I have emailed my complaints multiple times but they just ignore my emails and calls. They even refuse to meet with me to hear me out. I don't have money for a lawyer.🤦🏽♀️
Helpful (0)
|Replies (0)QM
Queen M
1 reviews | Active since Jan 2020
24 May 2025, 23:31
31 December 2023 it's employee bumped on my stationary car at a robot
31 December 2023 it's employee bumped on my stationary car at a robot. They towed my car for a repair agreement. They repaired it on three occasions, with the same bad results. I have emailed my complaints multiple times but they just ignore my emails and calls. They even refuse to meet with me to hear me out. I don't have money for a lawyer.🤦🏽♀️
0
Replies (0)NM
Nikita M
1 reviews | Active since Jan 2020
16 Apr 2025, 13:02
Help 24 ****s
If u had a driver tow your car and paid more than u should have comment ur details i will give all the infomation of cars and clients that has been towed as boomslang lies of they appoved, like they call it. they are all ****. Drug addicts and the company wont even allow them to pay maintanance to their kids
Helpful (0)
|Replies (0)NM
Nikita M
1 reviews | Active since Jan 2020
16 Apr 2025, 13:02
Help 24 ****s
If u had a driver tow your car and paid more than u should have comment ur details i will give all the infomation of cars and clients that has been towed as boomslang lies of they appoved, like they call it. they are all ****. Drug addicts and the company wont even allow them to pay maintanance to their kids
0
Replies (0)SB
Shereen B
1 reviews | Active since Jan 2020
11 Feb 2025, 08:38
Exceptional Service & Outstanding Work Ethic – Help 24 Security is the Best!
I cannot recommend Help 24 Security enough! From the moment I reached out, I received impeccable service from Quentin, Gerhard, and Ruan, who went above and beyond to ensure everything was handled with the utmost professionalism and care. Their work ethic, reliability, and attention to detail truly set them apart as one of the best security companies in South Africa.
Helpful (0)
|Replies (0)SB
Shereen B
1 reviews | Active since Jan 2020
11 Feb 2025, 08:38
Exceptional Service & Outstanding Work Ethic – Help 24 Security is the Best!
I cannot recommend Help 24 Security enough! From the moment I reached out, I received impeccable service from Quentin, Gerhard, and Ruan, who went above and beyond to ensure everything was handled with the utmost professionalism and care. Their work ethic, reliability, and attention to detail truly set them apart as one of the best security companies in South Africa.
0
Replies (0)DN
Dwaine N
1 reviews | Active since Jan 2020
4 Sept 2024, 19:34
Beware!!
First help - Help24 Industria 1 Star If I could I would give them negative stars as to be this ***** should be a crime If ever you have to make use of there service and you want your vehicle taken to your own yard be sure to fill that portion of the form in and not to the part they tell you to as they will say one thing to you and write a completely different thing on the form Also make sure you have spoken to your insurance yourself and that they have actually authorised the towing of your vehicle as they will flat out lie and say they have authorisation mean time they not even phoning the right contact centre so your policy isn't even being picked up but because they want to ***** you over they will lie and take your vehicle to there yard where there panel beater is so they can milk you and your insurance for all they can How they are still in business I do not know as this isn't the first time we have had this issue but benefit of the doubt was given as this was years ago but clearly they still up to there same shady tactics
Helpful (0)
|Replies (0)DN
Dwaine N
1 reviews | Active since Jan 2020
4 Sept 2024, 19:34
Beware!!
First help - Help24 Industria 1 Star If I could I would give them negative stars as to be this ***** should be a crime If ever you have to make use of there service and you want your vehicle taken to your own yard be sure to fill that portion of the form in and not to the part they tell you to as they will say one thing to you and write a completely different thing on the form Also make sure you have spoken to your insurance yourself and that they have actually authorised the towing of your vehicle as they will flat out lie and say they have authorisation mean time they not even phoning the right contact centre so your policy isn't even being picked up but because they want to ***** you over they will lie and take your vehicle to there yard where there panel beater is so they can milk you and your insurance for all they can How they are still in business I do not know as this isn't the first time we have had this issue but benefit of the doubt was given as this was years ago but clearly they still up to there same shady tactics
0
Replies (0)AB