Henwood cant get the basics right!

Wow, these guys are useless. Ordered a king size matress (183cm wide) to fit on existing base. Matress arrived & it was too narrow. Base stuck out the sides. 2nd matress arrived, same issue. QCs stickers on matress saying that it has been checked. I think they need to find another QC. They have my money so no option but to wait for a third matress & pray that the QC does not have a hangover when he checks this one