******* and embarrassing being overcharged at Herm**** Central Square Parking

Sign says first 45 mins of parking are free so we came back to car after 30 mins and we forced to pay. It was embarrassing as we hadn't prepared to pay and expected to be let out. The help line didn't answer at all and a payment person and security guard both argued with us even though we showed them the time of ticket entry and the sign saying free parking. I'm sure it happens often.