Hermes Courier
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Absolutely terrible…!!! When you have an issue it can not be resolved by talking to a human. I had a parcel sent to another address with another name but email confirmation sent to me. I can not resolve as I can not get hold of them. Even their costumer service chat line is a bot. If you don’t give it one of the answers it’s looking for it cuts you off. The phone line.. same story… phone bot cuts you off. No option to talk and explain the problem. Do not recommend this company at all…!! Very frustrating and terrible customer service.
1 reviews | Active since Jan 2020
Absolutely terrible…!!! When you have an issue it can not be resolved by talking to a human. I had a parcel sent to another address with another name but email confirmation sent to me. I can not resolve as I can not get hold of them. Even their costumer service chat line is a bot. If you don’t give it one of the answers it’s looking for it cuts you off. The phone line.. same story… phone bot cuts you off. No option to talk and explain the problem. Do not recommend this company at all…!! Very frustrating and terrible customer service.
1 reviews | Active since Jan 2020
Don’t send your parcel with these people!!!! I’ve had shocking service from this courier company. Sent a simple A4 envelope on 19 January and it has simply disappeared. And they couldn’t give a ****. Zero feedback
1 reviews | Active since Jan 2020
Don’t send your parcel with these people!!!! I’ve had shocking service from this courier company. Sent a simple A4 envelope on 19 January and it has simply disappeared. And they couldn’t give a ****. Zero feedback
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