Do not use them

<p>Bad experience, I recently booked a trip with Heyneke travel, the trip was booked by Henda and included accommodation and internal transfers in Thailand and Singapore. Henda issued vouchers for all of the accommodation and transfers, when we arrived in ****et the transfer company had no record of the booking. We arranged our own transfer upon arrival at the hotel the reception confirmed that the vouchers were not valid, this was the case in Sigapore as well. My PA spent several hours on two occasions with Henda  to make alternative arrangements.</p> <p> </p> <p>To date she has made no attempt to accept responsibility nor has there been any apology for the incident.</p> <p> </p> <p>I would caution anyone making a booking with her company.</p>