No refund on services not delivered

Terrible company. I bought a whole package for my son for Christmas 2022 for driving lessons. He was not going to get his license so in March 2023 I asked for a refund. I have been asking ever since and still cannot get my R3 500.00 back. I even asked if she could pay it off and pay me back. She just blocked me on WhatsApp, still ended up sending me a promotional special with her banking details for 2023 December. When I once again requested my funds back I was blocked again. Will be pursuing legal action. I am glad I saved all of the WhatsApp communications.