1 reviews | Active since Member
I went to Highline Motors to buy a 2024 Suzuki Swift Auto with low mileage. Initially our dealings were amicable, but after questioning some "red flags" (the date of the Dekra report and the incorrect engine number on the report as well as conflicting information about the PDI) in a one-on-one meeting, I was verbally attacked and aggressively told to cancel the deal. Which I promptly did and requested that my deposit be refunded as soon as possible. Then the following day I received an apology message and "we will be happy to retain you as a client"!!! A week later another message including "have you considered changing your mind?" I waited well over a week to get my deposit back and when it was eventually paid I saw that they had deducted a R1 825 "cancellation fee" for "the Dekra test (actually done in November last year!!) and admin". When I requested payment of this I was and told that this fee was "normal practice".