rude and dishonest

Booked through a 3rd party - sent all my credit card details on 15th Jan. They cancelled this booking on the 24th. Reason - I did not pay an EFT. I gave them my card details and they never bothered to call me. I saw it was still available to book today so I did the booking again - they rudely sent me a message to say "I do not understand how you can make a booking. On my side it shows unavailable as we are already fully booked. So sorry! Unfortunately I can not help you." Terrible service and terrible attitude - oh their details are not correct on a lot of things I called them out on.