When did healthcare become unimportant

I was admitted to yesterday 21.10.2025 for a procedure and I want to highlight the issues once again with this hospital.

From admissions, one of the patients even made a comment on the unfriendly and morbid faces that greeted us at the admissions desk. People arrive for procedures that are going to change their lives and that are going to have recovery times and pain. Why do the staff have to be so miserable.

The porter, I had a large bag as did one of the other old ladies, he walked around like a supervisor to the patients, why call him a porter if he will not even offer to carry a bag for anyone? The elevator had catering carts in it and staff were not worried about squashing patients into the elevator instead of waiting for another one.

Short stay - This ward was great, the nurses were helpful and smiling and chatty, they made jokes and made us all feel a little better. They followed us to Pre op where the ladies there were also amazing. That is sadly where it ended.

Post op, I am wheeled into Surgical ward A, unable to get up or move. I had to wait for my husband to come and help me get items from my bag as the nurses came across as uninterested. The one day nurse I asked to help with my blanket I had bought from home and she threw it across my stomach where I had just had a hysterectomy. She was rough, abrupt and looked like she was ready to walk out. From blood pressure to temperature checking everything was forceful and rough. She had to wrap my legs in the compression bags to stimulate my muscles and avoid thrombosis and blood clots, these were strapped on and when I told her one was not working she grunted and left.

One of the other patients in the ward came over to help me and got the pump working, a patient??!!! I have nothing nice to say about the food, I tried but I am assuming they have changed companies to save money, the food is awful and the staff that deliver it seem to also be miserable. In the late evening I asked for a juice and that never arrived.

In the evening one of the pumps stopped working again on the compress bags, the young nurse did not look like she knew what these were or how they worked. My remote I had my headphones plugged into as I was watching a movie, was taken to a change a TV in another room and our tables and chairs were also taken away. When breakfast came I had no tray table and the other patient offered me hers as I had only just started moving around.

In the morning, when my catheter was removed, I had to clean all the soiled bed sheets and pads myself considering I had not moved since the day before from my surgery and now I have to bend and reach and pull to get my bed made. I asked for Five roses from one of the ladies in white, I got Roiboos and when I told one of the ladies in the blue and green she looked at me and shrugged....... new staff she said. No replacement, no apology.

I received my discharge papers with no rating paper as we usually get that gets handed to the hospital (or should)

The lady who helped me to my car was amazing, patient and helpful.

This is definitely going to be my last visit to this hospital. The recent push on social media made me feel confident in the changes but clearly it is only for the press and behind the scenes it just goes back to substandard service. The bathroom in room 8A is disgusting with the warped walls and peeling paint, why add onto the hospital when the original wards are neglected and shoddy. There is a substantial leak in the hall way going from Short stay to Pre op, no one has even bothered to try clean it up. I hope patients tak eheed of this and chose another hospital as health care is not something that can have so many wrongs.