Complaint

I would like to share this as I would like to name and shame this vet for the information that I've asked for . I asked the vet for a letter that I brought in a jack russel with internal bleeding because she ate stones and she was letting out blood in her poo as I need it for court. I asked them for the information as I'm taking my manager to court as she proclaimed that I broke the dogs leg on the day of house sitting at her premises on 15/12/2022 . I only need a letter stating that myself and an elderly lady brought in a dog with internal bleeding in the stomach and that it , they go and phone my manager that wasn't even there as she was in the UK at that time and Hillcrest hospital vet says to the owner of the dog that they will not entertain me as I need that for evidence in court. Some of their staff are very kind and willing to help but there are some that just don't give a **** about helping a client and just walk away. I hope that Hillcrest hospital vet will lose points for not being the best vet in the country and people must be known that they love to over charge when they tell you the amount verbally and they very quick to change the amount , because they see clients coming with Dollar sign's of your head.